Restaurant Manager | Polished Casual Concept

2 months ago


Mooresville, United States Superior Talent Source Full time
Job DescriptionJob Description

Responsibilities:


  • Guest Satisfaction: Provide exceptional customer service, ensuring that every guest receives personalized attention and a memorable dining experience. Respond promptly to guest inquiries, concerns, and feedback, ensuring their needs are met with the utmost professionalism and care.
  • Operational Excellence: Assist the General Manager in overseeing all aspects of daily operations, including opening and closing procedures, staff scheduling, and maintaining a positive and polished ambiance throughout the establishment.
  • Service Standards: Maintain and uphold the highest service standards in line with full-service dining protocols, including attention to detail, proper tableside etiquette, LBW service, and menu knowledge. Lead by example and provide guidance to the team to consistently deliver exceptional service.
  • Team Leadership: Support and inspire the front-of-house and back-of-house teams, including hosts/hostesses, servers, sommeliers, bartenders, and kitchen staff. Foster a positive work environment, promote teamwork, and provide ongoing training and development.
  • Quality Control: Uphold strict standards of food quality, presentation, and service. Conduct regular inspections to ensure adherence to health and safety regulations, cleanliness, and compliance with established fine dining procedures.
  • Sales and Revenue Generation: Support initiatives to drive sales and increase average check amounts.
  • Financial Management: Assist in monitoring and controlling expenses, including labor, inventory, and supplies, to meet financial targets and maximize profitability.
  • Health and Safety Compliance: Ensure strict compliance with health and safety regulations, including food handling, sanitation, and workplace safety procedures. Maintain accurate records and documentation.


Job Benefits:


  • Competitive salary
  • Direct Deposit
  • Comprehensive Health benefits
  • Paid time off (PTO)
  • Excellent room for growth and advancement
  • Employee Discounts


Qualifications:


  • Minimum 2 years of experience as a salaried Restaurant Manager in a full-service\high-volume restaurant.
  • Exceptional customer service and interpersonal skills.
  • Professional demeanor
  • Strong experience with alcohol service
  • Strong organizational and multitasking abilities.
  • Leadership qualities with the ability to inspire and motivate a team.
  • Extensive knowledge of full-service dining protocols, service standards, and menu offerings.
  • Proficiency in using POS systems and restaurant management software.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Ambitious and stable,having consistently progressed in your career.
  • A high school diploma or equivalent is a must.



If you are a poised and customer-focused professional with a passion for excellence, we want to hear from you.


As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.





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