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Mail Sorter Lead

3 months ago

Durham, United States Professional Mail Services, Inc. Full time
Job DescriptionJob DescriptionRole and Responsibilities

As the Sorting Lead, you will oversee and organize sorting department mail from customers, vendors, and partner locations in the local area. This position will also include assignments & back-up duties in between jobs received. These duties will be assigned by management and can/will change from day to day.


Job Description: Essential Job Functions include, but are not limited, to the following. Please note other duties may be assigned accordingly.

Mail Sorter Responsibilities

  • Inspect and restock supplies at the beginning, during, and end of shift as needed.
  • Attend daily production meetings/huddles to prioritize job schedules for assigned equipment.
  • Load & prepare all necessary materials for job assignments.
  • Quality check mail to ensure accurate sorting and quality barcodes and communicate errors and bad barcodes if found.
  • Troubleshoot and remove mail piece jams from the machine.
  • Place sorted mail from machine bin into mail trays according to assigned zip code label or assigned bin number.
  • Create and change bin numbers on trays as needed.
  • Pull mail trays off the sorter, sleeve, and strap mail sleeves accordingly.
  • Organize mail tray onto designated zip code pallets for delivery to the Post Office.
  • Wrap pallets with plastic wrap accordingly.
  • Follow Standard Work procedures.
  • Make ready, operate, maintain and have ability to troubleshoot the mail sorting process as needed.
  • Follow QC procedures and complete all paperwork, checklists, logs, and computer functions (job scanning and tracking, client profiles, changing jobs, etc.) in accordance with Standard Processes.
  • Interact closely with other departments.
  • Ensure associates maintain safety and OSHA standards.
  • Responsible for cleanliness of area and maintaining 5S standards, while driving continuous improvements.
  • Comply with all current and future security and compliance requirements.

Additional Mail Sorter Lead Responsibilities

  • Report to the Production Supervisor at the beginning of the assigned shift to discuss daily assignments and changes.
  • Perform pre- and post-shift physical inspection of automated sorting equipment and supplies for jobs.
  • Receive, organize, and prioritize assigned jobs for daily sorting.
  • Input and assign customer jobs into the system to begin the sorting
  • Verify scanning areas on mail pieces are correct for the sorting
  • Review rejected mail pieces to verify the rejection reason and how to correct for reprocessing.
  • Review system to ensure all inkjet printers are chosen according to the mail pieces/job assignment.
  • Load & prepare all necessary mailing pieces for job assignments.
  • Supervise sorting team members to ensure mail has been sorted into correct mail trays according to assigned zip code label or assigned bin number.
  • All other tasks as assigned by Manager or Senior Management.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of some of the knowledge, skill, and/or ability required. Additional requirements may be presented accordingly.

  • Advanced knowledge of mail & print industry equipment specific to sorting equipment.
  • Ability to read, understand, and accurately execute work orders and special instructions from supervisors.
  • Detail oriented & quality consciousness to spot check and provide Quality Assurance on jobs.
  • Ability to receive training and instruction at all skill levels.
  • Must pass a background check.
  • Excellent attention to detail and accuracy.
  • Excellent communication skills, both verbal and written.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Experience:

  • Minimum 1-year experience operating mail sorting equipment.

Qualities:

We look for many qualities in the individuals who join our team. The ability to communicate effectively, a high level of organization, passion for the customer, a desire to learn and grow, contribute to the team, and taking pride in your work. We will train you how to work with clients or run pieces of equipment.

If you possess the following qualities, we're sure you'll find a rewarding career with us.

Integrity - Integrity is a core value that embodies honesty, ethical conduct, and a commitment to doing what is right even when no one is watching. It serves as the foundation for building trust and credibility in personal and professional relationships.

Professionalism - We are dedicated to the highest standards and a commitment to excellence. Our team members adhere to ethical conduct, respect for diverse perspectives, and effective communication. By embodying professionalism in all interactions, we strive to create a positive and productive work environment that fosters growth, collaboration, and success.

Teamwork - Balances team and individual responsibilities, contributing their unique strengths and skills towards shared goals. We value open communication, mutual respect, and a collective commitment to success. By working cohesively, we leverage the collective expertise of our team to overcome challenges, maximize efficiency, and achieve outcomes that surpass individual capabilities.

Problem Solving - Our team identifies, analyzes, and resolves challenges. Our approach involves critical thinking, collaboration, and adaptability. We emphasize a methodical investigation of root causes and the exploration of innovative solutions. By fostering a problem-solving mindset, we empower individuals to tackle complex issues with confidence and agility. Our commitment to effective problem-solving enhances our ability to adapt to change, optimize outcomes, and continuously improve our processes.

Initiative and Creativity - Our team members have a proactive drive to identify opportunities and take action. Paired with creativity, it becomes a powerful force for innovation. We encourage our team members to approach challenges with a forward-thinking mindset, leveraging their creativity to devise unique and effective solutions. By fostering initiative and creativity, we cultivate an environment that thrives on novel ideas, continuous improvement, and a willingness to explore uncharted territories. This dynamic combination propels us to exceed expectations, embrace change, and contribute meaningfully to our goals and the broader community.

Continual Growth & Improvement - At PMSI, we foster a continual growth and learning mindset, recognizing that learning is a lifelong journey. We embrace challenges as opportunities for development, seeking to expand our knowledge, skills, and perspectives. By cultivating a culture that values curiosity, adaptability, and a commitment to continuous improvement, we empower individuals to thrive in a rapidly evolving world. This mindset not only enhances individual capabilities but also contributes to the collective success of our team and the achievement of our long-term goals and being at the forefront of our field.

Organization and Reliability - Our team members use a systematic arrangement and coordination of tasks, resources, and processes to achieve optimal efficiency. Reliability, in turn, is our unwavering commitment to consistency, trustworthiness, and meeting expectations. Our approach ensures that commitments are fulfilled with precision and accountability. This combination forms the bedrock of our reputation for delivering high-quality results and building enduring partnerships.

Simplicity - Simplicity at PMSI is the art of distilling complexity into clarity. We embrace the notion that elegance and effectiveness lie in simplicity. It is our commitment to streamline processes, communications, and solutions, ensuring accessibility and understanding for all. By championing simplicity, we enhance user experiences, foster efficient workflows, and drive innovation through clear and straightforward approaches. This principle guides our endeavors, promoting a culture where simplicity is not merely a goal but a guiding philosophy in everything we do.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Noise level in the work environment can be loud due to equipment.
  • Varying temperature changes in the work
  • Working hours may vary and include evenings, weekends, or holidays based on organizational needs, especially during critical mailing periods.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Ability to lift 50 pounds.
  • Ability to bend, push, pull, and lift frequently.
  • Ability to do repetitive arm/hand movements.
  • Ability to continually stand or walk.
  • Ability to be in the same workstation for long periods of time.

Benefits:

  • Paid Time Off, plus Company Paid Holidays
  • 401K with Employer Match
  • Dental, Vision, and Health packages
  • Company Paid Life and Accident Insurance, with the option to add additional coverage.
  • Collaborative culture that embraces new ideas
  • Career paths with room for advancement
  • Employee Engagement initiatives such as company lunches, team-building events, and in-person collaboration opportunities.


Job Posted by ApplicantPro