Bilingual Sales Support
4 months ago
Sales Support
Schedule – Onsite Monday through Friday - $23/hr. - $25/hr.
Position Summary
Interface with sales team, customers for the purposes of supporting any sales activities of secondary packaging machinery and its after-sales support activities. Work in close collaboration with Sales Representatives, Managers, and team members to support every aspect of sales activity.
Essential Functions and Responsibilities
A. Internal Duties & Responsibilities
1. Document creation.
- Create product matrix for new opportunity both in English and Japanese
- Create documentation to submit to the corporate office for quotation in Japanese
- Translate document/drawings from English to Japanese, Japanese to English
- Data entry to Sage
- Download sales data from Kintone and edit data for presentation.
- Create sales meeting presentation materials with PowerPoint.
- Arrange shipping product samples to Japan.
- Revise the spec sheet template.
- Troubleshoot and resolve issues which may arise.
2. Communication / Interface
- Work with other Sales Representatives / Managers / Sales Support Team Member/ other departments to support every aspect of sales activities.
- Communicate with Sales Representative to follow up and update the sales data.
- Coordinate with Sales Representatives / Managers / Sales Support Team Member/ other departments to support organizing trade shows and other events.
- Communicate with headquarters, accounting, personnel, IT, etc., as necessary, both internally and externally.
- Communicate with customers to follow up any Sales Representative activity.
- Communicate with supplier to create sample packaging materials.
- Associate degree or equivalent (Bachelor's degree preferred)
- Office/Admin work experience preferred.
- Fluent / Business level in English.
- Japanese skill is required (read and write), oral communication skill is not required but helpful.
- Excellent communication skills (written and verbal)
- Proficient in Microsoft Office, especially in Word and Excel
- ERP system experience is a plus.
- Logistics experience is a plus (import/export).
- Inventory management experience is a plus.
- Travel: 0-10% (possibly once a year).
- Authorized to work in the United States.
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