Sales Support Specialist

2 weeks ago

Elk Grove Village, United States Mutual Trading Co., Inc. Full time $22 - $30
About us:Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide.  

Since 2011, our affiliate, Yamasho Inc. takes pride in providing a variety of restaurant items ranging from non-food to dry and frozen food products to our restaurant customers in its current location in Elk Grove, IL. Today, the company is dedicated to meet and exceed the customers’ expectations and create a unique experience to our customers with the explosion of Japanese food and culture in America. 

Benefits:
  • All paid Health, Dental, and Vision Insurance for employees and their dependents
  • Life Insurance and 401k Plan with company match

Location: Elk Grove Village, IL

Hours: M-F 9AM – 6PM, 1 hour Lunch Break,  OT May Apply 

Pay Range: $22-$30/hour
Essential Job Functions:
  • Responsible for creating, stamping, separating, proofing for accuracy, and routing invoices for delivery 
  • Work with the sales teams to ensure every invoice sent out is accurate
  • Work with sales manager and driver manager to prioritize routes with delivery restrictions and accommodations
  • Expedite prioritized routes 
  • Resolve inconsistencies with sales teams
  • Calculate daily invoices in accordance with companies reporting data
  • Conduct marketing to expand sales
  • Market Research and analysis
  • Post outgoing invoices and match calculations daily
  • Maintain proper filing and record keeping procedures
  • Properly document warehouse non-resellable items including circulation of weekly warehouse reports to staff
  • Promote Sales using social media , email, phone call, etc.
  • Planning and drafting of promote sales
  • Creation and aggregation of sales data working with IT and Submit it to the appropriate party as needed
  • Preparation of LDR report daily
  • Attends Company events and functions outside of normal working hours
  • Performs other duties as assigned
  • Obligation to answer to all management as requested
  • Assists as Will Call relief
  • Collect payment by cash, check, or credit card and generate receipts for will call customers
  • Answers company phone and directs calls appropriately
  • Acts as tertiary relief for Invoice Clerk
  • Updates and prepares all materials regarding products and promotions/sales events – Monthly Sales Flyer
  • create, maintain, and update social media content
  • Other duties as required from manager
  • Obligation to answer to all management as requested

Physical Requirements:
  • Ability to sit for extended periods of time
  • Ability to type and use the computer for extended periods of time
  • Ability to reach, bend, kneel, and lift up to 25 pounds
  • Working Conditions
  • Noise Level: Normal 
  • Indoors

Other Requirements:
  • Business level English – read/write/speak/listen
  • Maintain a positive attitude 
  • Ability to work independently and as a team
  • Ability to adapt to frequent changes in assignments and workload
  • Associates Degree in Accounting or Bookkeeping preferred
  • Japanese food related industry working experience plus
  • 2+ years of experience preferred

Knowledge and Skills:
  • Basic mathematical knowledge – markups, discounts, currency, etc.
  • 10-Key functioning at experienced level
  • Problem-solving skills
  • Advanced Microsoft Office proficiency
  • Advanced Excel proficiency
  • Professional, courteous communication and interpersonal skills required
  • Exceptional organization and time management skills
  • Advanced computer skill in advertising field, excel, power point, etc.
  • Market analysis skill

DisclaimersThis position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company’s sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the “at-will” employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.

Mutual Trading Group is an Equal Opportunity Employer.

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