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Sales Support Specialist

2 months ago


Elk Grove Village, Illinois, United States Mutual Trading Co., Inc. Full time
About Us

Mutual Trading Co., Inc. is a leading Japanese foodservice supplier with a rich history dating back to 1926. Our company has grown significantly over the years, establishing a premier position in the industry and serving as a 'Culinary Ambassador' promoting Japanese foods worldwide.

Our Mission

We are dedicated to meeting and exceeding our customers' expectations by providing a unique experience through the explosion of Japanese food and culture in America.

Benefits
  • All Paid Health, Dental, and Vision Insurance for employees and their dependents
  • Life Insurance and 401k Plan with Company Match
Job Summary

We are seeking a highly skilled Sales Support Specialist to join our team. The successful candidate will be responsible for creating, stamping, separating, proofing for accuracy, and routing invoices for delivery. They will work closely with the sales teams to ensure every invoice sent out is accurate and will prioritize routes with delivery restrictions and accommodations.

Key Responsibilities
  • Responsible for creating, stamping, separating, proofing for accuracy, and routing invoices for delivery
  • Work with the sales teams to ensure every invoice sent out is accurate
  • Work with sales manager and driver manager to prioritize routes with delivery restrictions and accommodations
  • Expedite prioritized routes
  • Resolve inconsistencies with sales teams
  • Calculate daily invoices in accordance with companies reporting data
  • Conduct market research to expand sales
  • Market analysis and research
  • Post outgoing invoices and match calculations daily
  • Maintain proper filing and record-keeping procedures
  • Properly document warehouse non-resellable items, including circulation of weekly warehouse reports to staff
  • Promote sales using various channels
  • Planning and drafting of promotional sales
  • Creation and aggregation of sales data, working with IT, and submitting it to the appropriate party as needed
  • Preparation of LDR report daily
  • Attend company events and functions outside of normal working hours
  • Perform other duties as assigned
  • Obligation to answer to all management as requested
  • Assist as Will Call relief
  • Collect payment by cash, check, or credit card and generate receipts for will call customers
  • Answer company phone and direct calls appropriately
  • Act as tertiary relief for Invoice Clerk
  • Update and prepare all materials regarding products and promotions/sales events – Monthly Sales Flyer
  • Create, maintain, and update social media content
  • Other duties as required from manager
  • Obligation to answer to all management as requested
Requirements
  • Business-level English – read/write/speak/listen
  • Maintain a positive attitude
  • Ability to work independently and as a team
  • Ability to adapt to frequent changes in assignments and workload
  • Associate's Degree in Accounting or Bookkeeping preferred
  • Japanese food-related industry working experience plus
  • 2+ years of experience preferred
Knowledge and Skills
  • Basic mathematical knowledge – markups, discounts, currency, etc.
  • 10-Key functioning at experienced level
  • Problem-solving skills
  • Advanced Microsoft Office proficiency
  • Advanced Excel proficiency
  • Professional, courteous communication and interpersonal skills required
  • Exceptional organization and time management skills
  • Advanced computer skills in advertising field, Excel, PowerPoint, etc.
  • Market analysis skill