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Contractor Sales Specialist

1 month ago

Powhatan, United States Classic Granite and Marble Full time
Job DescriptionJob Description

Classic Granite and Marble is Virginia's premier stone fabrication company. We are located in Powhatan, VA in a 98,000 square foot facility that houses our state of the art showroom, corporate office, and fabrication area.

We are looking for a Contractor Relations Specialist to work with our contractors and develop projects from multi-family homes, apartments, renovations, and custom homes. The CRS will enter contractor information into our CRM and contact contractors and customers via phone or email. Upsell products and services.


Contractor Relations Specialist is responsible for:

  • Manage pre-sold jobs from template to install.
  • Meet with contractor/customer walk-ins while at the office
  • Lead customer-centric showroom experience
  • Prepare and submit customer quotes / estimates
  • Review and sign all documentation with customers
  • Answer and return customer phone calls by the end of the day
  • Perform accurate square footage calculations
  • Provide prompt solutions to customer concerns
  • Perform post-installation follow up with customers
  • Generate positive social media reviews on four platforms

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

Engage in contractor sales activities and conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and effectively advocate solutions.

Conduct incidental activities necessary to complete projects (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.) Present warranty and available financing options to customers. Prepare for appointments, walk with appointments and process related paperwork. Prospecting for new customers and participating in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with contractors. Maintain a professional relationship contractors/builders (in-person, email, job portals, and phone calls).