IT Support Specialist

3 weeks ago


La Crosse, United States City Brewing Co Full time
Job DescriptionJob Description

City Brewing Company – Who We Are

With our roots in La Crosse, WI, we are proud to be premier beverage co-packager, with four locations across the United States. Through our focuses on Safety throughout our facilities, Quality of products produced for our customers, Communication at all levels, Growth of not just our locations but also of our employees in their careers, and Performance with our ability to meet deadlines and goals for ourselves and our customers, we pride ourselves on the brand we have created and continue to grow.

Job Summary

Currently, we are seeking an IT Support Specialist to join our team at our La Crosse facility. This position will serve as a primary helpdesk contact. Responsibilities include installing and supporting desktop hardware, printers, telephones, RF terminals, barcode scanners, 2-way and CB radios, security cameras, as well as software installations and configurations. This position will provide support to end users for applications and network problems; open, track, update, escalate tickets; maintain documentation, inventories, and configurations.

This role will provide on-site support, Monday - Friday 7am-4pm CST Monday to Friday; On call rotation when fully trained.


Duties and Responsibilities

  • Receive, troubleshoot and respond to Help Desk requests via phone calls or e-mails in a 24/7 environment
  • Set up and maintain hardware and software including computers, printers, faxes, scanners, and projects
  • Act as front end support for all incoming technical issues, and gather accurate data related to the incidents reported by end users.
  • Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines
  • Provide direct first line support in the testing and deployment of new policies and systems
  • Maintain a working inventory of most used items for desktop support. Inventory and request items as needed to maintain effective amount.
  • Participation in Technical Services on-call rotation
  • Knowledge of the following: Server and desktop operating systems (Windows 10 and Server 2008-2019); General networking (LAN WAN TCP/IP); Microsoft Office 2013, 2016, and O365 Suites; Full understanding of Active Directory; IT Service Management and Ticketing applications; Supporting hardware and software issues

Minimum Qualifications

  • Associates Degree in Information Technology, preferred
  • 1-3 years of experience, a plus
  • Demonstrated ability to communicate effectively with end users
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills
  • Strong analytical skills that enable this person to collect information and interpret data in order to troubleshoot and solve problems
  • Strong customer service skills
  • Ability to multitask and perform work in an organized, timely manner
  • Ability to work independently with minimal supervision

City Brewery is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.


7am-4pm CST. M-F

  • La Crosse, Wisconsin, United States TEKsystems Full time

    Position OverviewTEKsystems is seeking an IT Support Specialist to provide on-site technical assistance. The role involves working during standard business hours, Monday through Friday.The IT Support Specialist will be tasked with diagnosing, repairing, and maintaining laptops, tablets, and desktop computers. This individual will handle Service Desk...


  • La Crosse, United States Trane Technologies, plc Full time

    At Trane Technologies. TM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to l Support Specialist, Support, Business Systems, Specialist, Product Management, Technical, Technology


  • La Crosse, Wisconsin, United States Cielo Talent Full time

    Position Overview:We are seeking a dedicated Healthcare Support Specialist to become a vital part of our team at Cielo Talent. The Healthcare Support Specialist plays a crucial role in upholding exceptional standards for the cleaning, assembly, inspection, and sterilization of surgical instruments and medical apparatus across Surgical Services and various...

  • IT Support Specialist

    22 hours ago


    La Crosse, Wisconsin, United States Trust Point Inc. Full time

    About Trust Point Inc.We are a leading provider of financial services to individuals, families, businesses, and charitable organizations. Our mission is to deliver exceptional client service and help our clients achieve their financial goals.Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT...

  • IT Support Specialist

    2 weeks ago


    La Crosse, United States City Brewing Company Full time

    City Brewing Company – Who We Are With our roots in La Crosse, WI, we are proud to be premier beverage co-packager, with four locations across the United States. Through our focuses on Safety throughout our facilities, Quality of products produced for our customers, Communication at all levels, Growth of not just our locations but also of our employees in...


  • La Crosse, Wisconsin, United States Gundersen Health System Full time

    Position Overview:As a vital member of our healthcare team, the Nutritional Support Specialist plays a crucial role in ensuring that patients receive the nourishment they need for recovery and well-being.Key Responsibilities:Assist in the preparation and organization of meals, ensuring that all food items are properly labeled, dated, and stored.Process...


  • La Crosse, Wisconsin, United States Gundersen Health System Full time

    Position Overview:As a key member of the dietary team, the Nutritional Support Specialist plays a vital role in ensuring that patients receive the appropriate meals tailored to their dietary needs.Key Responsibilities:Assist in the preparation and arrangement of meals, ensuring that all food items are labeled, dated, and stored correctly.Process meal orders...


  • La Crosse, Wisconsin, United States Wisconsin Family Ties Full time

    Job DescriptionJob Summary:We are seeking a passionate and dedicated individual to join our team as a Parent Peer Support Specialist. As a Parent Peer Support Specialist, you will provide information, training, support, and advocacy to families navigating the various systems and supports serving their children.Key Responsibilities:Provide peer support and...


  • La Crosse, Wisconsin, United States Enterprise Mobility Inc Full time

    Position OverviewEnterprise Mobility Inc. is a leading name in the automotive rental and leasing sector, renowned for its commitment to excellence and employee satisfaction. We are on a mission to become the most reliable and respected mobility service provider globally.The Client Support Specialist plays a crucial role in delivering exceptional customer...


  • La Crosse, Wisconsin, United States Gundersen Health System Full time

    Job SummaryGundersen Health System is seeking a highly skilled and compassionate Medical Support Specialist to join our team. As a key member of our healthcare team, you will provide direct patient care and support to assist in meeting individual and age-specific needs of patients and families.Key ResponsibilitiesProvide direct patient care and support to...


  • La Crosse, Wisconsin, United States City Brewing Co Full time

    Job OverviewAbout City Brewing CompanyCity Brewing Company is a leading beverage co-packager with a commitment to excellence. We focus on key principles such as Safety, Quality, Communication, Growth, and Performance to ensure we meet the needs of our clients and foster the development of our employees.Position SummaryWe are currently seeking an IT Support...


  • La Crosse, Wisconsin, United States City Brewing Co Full time

    Job OverviewAbout City Brewing CompanyCity Brewing Company is a leading beverage co-packager with a commitment to excellence. We focus on Safety, Quality, Communication, Growth, and Performance in all our operations, ensuring a thriving environment for both our products and our employees.Position SummaryWe are currently looking for an IT Support Specialist...


  • La Crosse, Wisconsin, United States City Brewing Co Full time

    Position OverviewCity Brewing Company – About UsFounded in La Crosse, WI, City Brewing Company stands as a leading beverage co-packager with multiple facilities across the United States. Our commitment to Safety, Quality, Communication, Growth, and Performance drives our success and fosters a thriving workplace culture.Role SummaryWe are currently seeking...


  • La Crosse, United States GUNDERSEN LUTHERAN ADMINISTRATIVE Full time

    JOB REQUIREMENTS: Love + medicine is who we are, it\'s what we do, it\'s why people want to work here. If you\'re looking for a job to love, apply today. Schedule Weekly Hours:8 Join us! We are seeking a motivated and flexible candidate with a strong customer service background who is energized by working in a fast-paced environment as a Scheduling...


  • La Crosse, Wisconsin, United States National Seating & Mobility Full time

    Customer Service RepresentativeJob Category: Branch AdministrationNational Seating & Mobility is seeking a dedicated and empathetic **Customer Service Representative**. This position plays a crucial role in enhancing the lives of our clients by fostering independence and self-sufficiency. At NSM, we emphasize the use of technology to develop customized...


  • La Crosse, Wisconsin, United States National Seating & Mobility Full time

    Customer Service RepresentativeJob Category: Branch AdministrationNational Seating & Mobility is actively seeking a dedicated and empathetic **Customer Service Representative**. This position allows you to significantly influence the lives of our clients by fostering independence and self-sufficiency. At NSM, we emphasize the use of technology to develop...


  • La Crosse, Wisconsin, United States National Seating & Mobility Full time

    Customer Service RepresentativeJob Category: Branch Administration***National Seating & Mobility*** is actively seeking a dedicated and empathetic **Customer Service Representative**. This position provides a unique opportunity to significantly influence the lives of our clients by fostering independence and self-sufficiency. At NSM, we emphasize the use of...


  • La Crosse, Wisconsin, United States Western Technical College Full time

    Salary: $29.83 Hourly Location: Hybrid Position Job Type: Full-Time Division: Student Service & Engagement Department: Outreach and Admissions Position Summary Western Technical College is dedicated to fostering a safe and inclusive environment for all employees. We seek individuals who are enthusiastic about empowering students, committed to equity, and...


  • La Crosse, Wisconsin, United States Gundersen Health System Full time

    About the Role:Gundersen Health System is seeking a highly skilled and compassionate Patient Care Associate to join our team. As a Patient Care Associate, you will play a vital role in providing exceptional patient care and support services to our patients, families, and visitors.Key Responsibilities:Provide warm and responsive greetings to patients,...


  • La Crosse, Wisconsin, United States La Crosse County, WI Full time

    Salary: $18.08 Hourly Location : La Crosse, WI Job Type: Full Time Department: Clerk of Courts OverviewAre you dedicated to community service and looking for a role in a nurturing environment? Join La Crosse County and advance your career.Embrace a full-time role that promotes work-life balance. We are devoted to fostering a supportive and inclusive...