Client Support Specialist

2 weeks ago


La Crosse, Wisconsin, United States National Seating & Mobility Full time

Customer Service Representative

Job Category: Branch Administration

***National Seating & Mobility*** is actively seeking a dedicated and empathetic **Customer Service Representative**. This position provides a unique opportunity to significantly influence the lives of our clients by fostering independence and self-sufficiency. At NSM, we emphasize the use of technology to develop customized mobility solutions that cater to the specific needs of each individual.

Being part of NSM allows you to build a rewarding career while making a meaningful impact on the lives of those we assist. With operations across more than 40 states, we are committed to promoting diversity and offer a range of benefits, including 401k plans, Long Term Disability coverage, and opportunities for tuition reimbursement.

We are eager to enhance our workforce with passionate individuals who are committed to transforming lives. If you are motivated by the prospect of making a positive difference, we welcome your application.

Key Responsibilities:

  • Handle incoming calls and respond to inquiries in a professional manner
  • Organize client appointments and manage orders
  • Assist with documentation and data entry tasks
  • Support inventory management activities
  • Engage in ongoing education related to job responsibilities
  • Conduct follow-up calls in a timely manner

Work Environment:

This role is situated in a professional office environment, utilizing standard office equipment.

Physical Requirements:

The position necessitates regular use of office equipment, with specific physical demands.

Required Qualifications:

  • High School Diploma or G.E.D.
  • Excellent communication and computer skills
  • Strong organizational abilities
  • Commitment to customer/client satisfaction

This overview does not encompass the complete range of responsibilities for this position, as additional tasks may be assigned by management. **NSM** is an Equal Opportunity Employer supporting Veterans and Individuals with Disabilities.



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