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Client Support Specialist
2 months ago
Customer Service Representative
Job Category: Branch Administration
National Seating & Mobility is seeking a dedicated and empathetic **Customer Service Representative**. This position plays a crucial role in enhancing the lives of our clients by fostering independence and self-sufficiency. At NSM, we emphasize the use of technology to develop customized mobility solutions that cater to individual needs.
Being part of NSM provides an opportunity to build a rewarding career while making a significant impact on the lives of those we serve. With operations across more than 40 states, we are committed to promoting diversity and offer a range of benefits, including 401k plans, Long Term Disability coverage, and tuition reimbursement.
We are eager to welcome professionals who are passionate about making a difference. If you are motivated to create positive change, we invite you to consider this opportunity.
Key Responsibilities:
- Respond to incoming calls and manage inquiries with professionalism
- Schedule client appointments and manage orders
- Assist with paperwork and data entry
- Support inventory management tasks
- Engage in ongoing training relevant to job functions
- Conduct follow-up communications effectively
Work Environment:
This role is situated in a professional office environment, utilizing standard office tools and equipment.
Physical Requirements:
The position involves regular interaction with office equipment, necessitating specific physical capabilities.
Qualifications:
- High School Diploma or G.E.D.
- Excellent communication and computer skills
- Strong organizational abilities
- Commitment to customer satisfaction
This summary does not encompass all responsibilities associated with this role, as additional tasks may be assigned by management. **NSM** is an Equal Opportunity Employer, supporting Veterans and Individuals with Disabilities.
