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Insurance Account Coordinator

3 months ago

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Job DescriptionJob DescriptionBenefits
  • Sam's Club Membership
  • PTO including Birthday Day off with pay
  • 401K
  • Opportunity for Advancement
  • Bonus Opportunities
  • Lunch-staff meetings
  • Swag items

Insurance Account Coordinator


Job Overview


The Pam McCarthy Agency of American Family Insurance is seeking a dedicated Insurance Account Coordinator to join our team in Farmington, MN. At The Pam McCarthy Agency, we pride ourselves on providing top-notch customer service and fostering a positive work environment. While this role is not remote, it offers a unique opportunity to engage with clients face-to-face and build lasting relationships within the community.

As an Insurance Account Coordinator, you will be the first point of contact for clients, assisting with quotes, offering coverages and/or policies to prevent gaps in coverage. Your role is vital in ensuring a seamless customer experience and upholding our commitment to excellence.

If you are a motivated individual with a passion for customer service and a desire to make a difference in the lives of our clients, American Family Insurance is the perfect place for you to grow both personally and professionally. Come join our team today

Requirements
  • Customer Focus: Strong commitment to delivering exceptional customer service and building positive client relationships.
  • Organizational Skills: Ability to prioritize tasks, manage time effectively, and maintain attention to detail in a fast-paced work environment.
  • Communication Proficiency: Excellent verbal and written communication skills with a professional and friendly demeanor.
  • Adaptability: Flexibility to handle multiple tasks, adapt to changing priorities, and work effectively under pressure.
  • Team Player: Collaborative attitude with a willingness to support colleagues and contribute to a cohesive team dynamic.
  • Tech Proficiency: Basic computer skills and familiarity with office software applications.
  • MN Insurance Licensing: Successfully complete and pass MN State Property/Casualty and Life Licensing prior to start date.

PLEASE NOTE If you apply for this position, you will be emailed a link to complete an assessment. If you do not complete the assessment, you will not be considered for this position.

Responsibilities
  • Client Interaction: Engage with clients in a professional and courteous manner, addressing their inquiries and providing assistance.
  • Customer Service: Ensure exceptional service delivery by listening to customers' needs and offering solutions that meet their requirements.
  • Policy Assistance: Aid clients in understanding their insurance policies, coverage options, and claims processes.
  • Team Collaboration: Work collaboratively with colleagues to achieve team goals and uphold the company's standards of service excellence.