Program Analyst II

4 weeks ago

Hawthorne, United States South Bay Workforce Investment Board, Inc. Full time
Job DescriptionJob DescriptionDescription:

SBWIB, Inc. is seeking a dedicated and qualified leader for the Program Analyst II - PDA Supervisor role. This position will provide essential guidance and oversight to a Program District Assistants (PDA) team across diverse functions such as Job Development, Job Readiness (Blueprint Trainers), and Job Coaching. As Program Analyst II, you will evaluate team productivity and effectiveness, assess goals, practices, and policies, and recommend and implement necessary improvements. The ideal candidate will excel in problem-solving and critical thinking, with a proven ability to address issues and propose actionable solutions. Key responsibilities include developing and executing strategies to ensure smooth team operations, fostering effective collaboration, and driving the team toward achieving organizational goals. Daily motivation and support will be crucial to inspire and lead the team to meet and exceed expectations.


Essential Duties and Responsibilities

  • Understand the overall programs, provisions, and timelines outlined in the Prime Agreement with the County, for which SBWIB, Inc., is responsible, and execute management directives/decisions pertaining to assigned TSE programs.
  • Comprehend the goals and objectives of the Transitional Subsidized Employment program (TSE) and continuously brainstorm strategies to streamline processes and enhance overall program performance.
  • Supervise areas of job development, blueprint training, and job readiness efforts and teams, ensuring the timely completion of tasks and the achievement of goals.
  • Participate in employer recruitment efforts, including marketing, outreach, and communication with hiring managers and business owners to facilitate hiring individuals.
  • Conduct routine site visits to One-Stop Centers & AJCCs where field staff are co-located.
  • Facilitate meetings, webinars, and conference calls with the team to address issues, provide technical support, highlight best practices, and assist with resolutions.
  • Compile, review, and analyze data, and prepare reports for management as requested.
  • Oversee daily team activities, delegate tasks, set clear deadlines and team goals, and ensure timely completion of tasks.
  • Prepare weekly and monthly team performance reports and submit them to management as requested.
  • Motivate team members, identify specific training needs, provide coaching as necessary, and create an inspiring team environment with open communication.
  • Conduct Pre-Employment Workshops as needed.
  • Encourage creativity and risk-taking, recognize high performance, organize team-building activities, and resolve conflicts.
  • Monitor team performance and report on metrics.
  • Perform other related duties as needed.
Requirements:
  • Bachelor's degree in a relevant field (e.g., Business Administration, Human Resources, Social Sciences) preferred.**
  • Three (3) years of experience in delivering social service and/or job training and development programs.**
  • Proven experience in a supervisory role, including the ability to monitor team performance, set goals, and report on metrics.
  • Demonstrated leadership qualities, including the ability to motivate and inspire team members.
  • Excellent communication and interpersonal skills, including a strong ability to work collaboratively and positively with diverse teams, demonstrating a respectful and inclusive approach to all interactions
  • Proven ability to develop and implement effective strategies and tactics with a focus on building strong, professional relationships.
  • Knowledge of workforce development programs and practices is preferred.
  • Skilled in public relations and building employment networks with a track record of creating and maintaining positive, professional relationships.
  • Demonstrated ability to think critically and quickly, analyze complex plans, and communicate solutions effectively.
  • Outstanding time management and organizational skills, with the ability to efficiently multitask in a fast-paced, ever-changing environment.
  • Self-directed and self-motivated, with a strong capacity to work well under pressure while maintaining a positive attitude and approach.
  • Proficiency in relevant software applications (e.g., Microsoft Office Suite), especially MS Excel and Word.
  • Reliable transportation with a valid California Driver’s License and active vehicle insurance.
  • Successful completion of background and reference clearances.

**Or an equivalent combination of education, training, and relevant experience sufficient to effectively perform the essential duties of the assigned job (experience may substitute education on a year-for-year basis).


Working Conditions

  • Applying for this position signifies an acknowledgment and acceptance of the duties in light of potential exposure related to COVID-19, as interaction with multiple team members may occasionally be required. Performing duties may entail wearing protective equipment (e.g., mask, gloves) and adhering to protective measures mandated by the Company, City, County, State, and/or Federal Authorities in response to current states of emergencies (e.g., pandemics) or the functions of this position, as deemed necessary. Note: Measures may be subject to change based on current safety concerns.
  • Employees may also be required to spend the majority of the day engaging in activities such as walking, standing, and sitting at a desk, with occasional lifting and bending. Excellent time management skills are essential, along with the ability to work well under stress and meet deadlines.
  • Additionally, travel to other locations for trainings, conferences, and/or meetings within or outside our local area, and occasionally statewide, may be necessary. Reliable transportation, a valid driver’s license, and proof of insurance are mandatory.

Salary & Benefits

This is a full-time, non-exempt position with a standard workweek of 40 hours, generally with a starting hourly rate of $29.27-$31.96 per hour, commensurate with experience. Our Company offers a comprehensive employee benefits package, which includes 75% health reimbursement (employee only) for eligible employees; sick and vacation time; holidays, and a competitive 401k plan. Eligibility for Public Service Loan Forgiveness (PSLF). Employees are eligible to enroll in the company's health benefits package after completing the 60-90-day employment introductory period.


This job description aims to provide essential information about the position's scope and is not exhaustive regarding experience, skills, efforts, duties, responsibilities, or working conditions associated with the role. Management retains the sole right to add, modify, or exclude any essential or non-essential requirement at any time, with or without prior notice. Completion of any job requirement by the employee does not create a contract of employment of any kind.

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