Irrigation Inside Sales Support

3 weeks ago

Mooresville, United States Amiad USA Inc Full time
Job DescriptionJob Description

Job Purpose

The Irrigation Inside Sales position is responsible for Backoffice support, assisting RSMs in the sales and warranty process, QN, product quotes, communicating product quality issues, forecasting Irrigation products, and working with Customer Service and planning regarding order entry and customer timelines. Responsibilities include but are not limited to providing Backoffice support to the irrigation market segment; performing marketing activities, Irrigation segment events; assisting in the training and launching of new and existing irrigation products; assisting RSMs with the QN, quoting and managing nonstandard product orders, and follow-up assisting Director of Sales in inventory forecasting seasonal management of products and parts. There are no supervisory responsibilities.

Duties and Responsibilities

  • Work with The USA Irrigation Director of Sales to forecast irrigation products listed in the US price list quarterly.
  • Assist with scheduling and managing Sales meetings, Customer events and other marketing events
  • Coordinate marketing material, marketing needs for RSM and customers for all events with Mooresville and HQ Marketing departments
  • Work with HQ Marketing and Director of Sales for digital and contact marketing campaigns
  • Be the point person for the irrigation RSMs regarding all questions for orders, customer OC, Planning, and workflows for the RSM then direct all of these to customer service, Planning, and Operations and consistently follow up on these and communicate to customers and RSM’s
  • Coordinate the creation of new part numbers as needed and identified.
  • Manage Irrigation Division customer contact database, ZOHO CRM
  • Assist Director of Sales with Managing customer database, discounts, pricing files and communication with HQ.
  • Take on regular consistent tasks of Director of Sales.
  • Assist RSMs in gathering information and completing the QN process
  • Assist RSMs with the quoting process of nonstandard products.
  • SAP S/D experience an advantage
  • Proficient with Microsoft Products (Word, Excel, PowerPoint, Outlook)
  • Communicate and coordinate product issues, concerns, and trends to Amiad Mooresville and Israel quality control and product managers.
  • Administrative support for events, visits, tradeshows.
  • Assist with any crisis management issues as directed by DS

Education and Experience

  • 4-year degree preferred
  • Self-motivated
  • Positive attitude
  • Ability to speak and write clearly and accurately
  • Knowledge of filtration technologies
  • Knowledge of customer service principles and practices
  • Effective listening skills
  • Willingness to co-operate with others and work to the greater good

Work Environment

  • Professional office environment and occasional manufacturing environment with exposure to noise, grinding, vapor, dust and lubricants
  • Physical, field work required including assembly and disassembly of filter parts of up to 30lbs
  • Expected to be proficient with a variety of computer programs; including MS Office tools (Outlook, Excel, Word, Power Point, etc.)
  • Must adhere to company safety policies and wear the required personal protective equipment as needed

Physical Demands

  • Frequently required to stand, walk, sit, crouch (bend at the knees), reach, stoop (bend at the waist), kneel, grasp, see, talk, hear and use hands to operate office equipment
  • May occasionally lift or move office products and supplies typically 10-30 pounds but up to 50 pounds

Travel

  • Regular to frequent travel required

AAP/EEO Statement

Amiad Water Systems is an equal-opportunity employer and requires post-offer, pre-employment background checks for all positions.

Other Duties

Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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