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Housing Specialist

2 months ago

Grand Rapids, United States Family Promise of Grand Rapids Full time
Job DescriptionJob DescriptionSalary: $45k-$47k

Family Promise of West Michigan strives to give parents the hope and encouragement they need to create a better future for their kids and end the cycle of homelessness. Through our prevention, emergency shelter, housing services, homeownership, family engagement/stabilization services, and early childhood services, we’ve helped over 2,500 families build a stronger future.


At Family Promise of West Michigan, we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our organization and community stronger. Our culture is the result of our behaviors, our personal commitment, our curiosity, how we collaborate, and the ways that we courageously share our perspectives and encourage others to do the same.  This culture brings us together, allows us to stand out, and empowers all of us to connect, belong, and grow


We are currently looking for a full-time, partially remote, independent organized, compassionate, highly motivated, detail and goal orientated Housing Specialist to join our team.  The Housing Specialist works closely with landlords, HCV program participants, case managers, and program directors to find creative solutions to house families. This grant funded position is specifically focused on serving families who have received an HCV voucher from the MSHDA. The Housing Specialist will take the lead in housing search assistance, arranging property tours, negotiating with landlords and all landlord relationships, and assisting with paperwork. The Housing Specialist is an essential team member who will assist families to move out of homelessness and into permanent housing.


Family Promise of Grand Rapids Core Values:

  • Has Passion for Mission
  • Prioritizes Diversity, Equity, and Inclusion
  • Is Dedicated to Hospitality
  • Collaborates Intentionally
  • Is Hungry, Humble, and Smart
  • Assumes Good Intent
  • Strives for Excellence and Sustained Impact


You’ll Get To:


Work closely with landlords, HCV program participants, case managers, and program directors to find creative solutions to house families:


  • Develop relationships with landlords to recruit them to become landlord partners. 
  • Market Family Promise of West Michigan to prospective landlord partners by visiting their properties, making presentations to associations and groups, holding landlord recruitment events, and so on. 
  • Have an understanding of the HCV voucher and process to be able to communicate this with landlords, in order for families to utilize their voucher.
  • Responsible for education and materials for program participants related to good tenancy, tenant rights, strategies for securing housing, move-in checklists, and other housing related documentation.
  • Complete rent reasonableness checklists, housing inspections, and other requirements for housing units. 
  • Serve as an expert on the rental market, rental laws, legal compliance for landlords and tenants, and fair housing.
  • Create, maintain, and identify housing inventory with detailed information to assist in matching program participants with housing options that are suitable. 
  • Working with case managers, provide mediation and advocacy with landlords as needed to resolve concerns or problems to help the program participant maintain stable housing. 
  • Create and maintain consistent communication channels with all parties involved in a particular housing situation, including the landlord, tenant, case manager, legal services partner, and other collaborating partners
  • Educate staff and community partners on housing solutions.  


Our Ideal Candidate Will Have/Be: 


  • Bachelor degree or equivalent work experience.
  • Proven sales, marketing and customer service skills.
  • Experience with, or an understanding of, work with landlords and other housing partners.
  • Familiar with the West Michigan rental and housing market.
  • Knowledge of rental assistance programs, landlord and tenant rights, and fair housing laws.
  • Possess an understand of property management, landlords, customer service
  • Possess a passion for anti-racism and social justice in housing.
  • Has an awareness and understanding of family housing and family homelessness.
  • Demonstrates comfort in a faith based organization
  • Must have excellent communication skills, including both written and verbal communications
  • Must be able to work independently, as well as effectively within a team, with colleagues, volunteers and community members
  • Detail oriented and able to follow through on projects in a fast-paced, often pressured environment
  • Must be proficient in Microsoft Word/PowerPoint/Excel
  • Infrequent lifting of materials up to 20 pounds may be necessary
  • Job may require working occasional evenings and weekends.
  • Job will require driving throughout the Kent County community to meet with families, landlords and community partners.
  • Documents a valid driver’s license.


What You Will Get:

  • Competitive compensation and benefits, including four weeks of paid time off.
  • Appreciation for work/life balance. 
  • A flexible and professional work environment. 
  • Opportunity to contribute to the efforts to end the cycle of homelessness in West Michigan.

 

Family Promise of Grand Rapids is an equal opportunity/affirmative action employer.  Family Promise of West Michigan is committed to recruiting, employing, compensating, and promoting on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. 

 

We maintain a drug-free workplace and perform pre-employment background verification checks.