Supervisor - Performance Improvement

1 month ago


Topeka, United States KVC Health Systems Full time
Job DescriptionJob Description

Position Summary: The Supervisor of Performance Improvement develops, implements, and monitors continuous organizational performance improvement and quality assurance.

Location: Topeka

Education: High school diploma or GED

Experience: One to three years related experience Requires Intermediate to advanced computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as Outlook email

Licensure/Certification: Valid driver’s license and auto insurance

Essential Duties:

  • Ensure compliance with policies, procedures, contracts, and regulations.
  • Supervise and support the Quality Assurance Team.
  • Manage client satisfaction surveys and report results.
  • Coordinate CFSR preparation and ensure compliance between DCF and KVC.
  • Analyze reports for trends, progress, and improvement areas.
  • Develop and implement corrective action plans for compliance deficiencies.
  • Lead performance improvement and utilization review activities.
  • Recommend actions to achieve organizational goals.
  • Submit monthly monitoring activity reports.
  • Oversee local office data entry and accuracy.
  • Conduct case audits and provide quality improvement training.
  • Represent KVC at Performance Improvement meetings and collaborate with the DCF Compliance team.
  • Support Data Analyst and Data Training Coordinators.
  • Assist with special projects as needed.

Join Us:

We’re an equal opportunity employer committed to diversity and inclusion. We welcome applications from individuals of all backgrounds and experiences.

Supervisor - Performance Improvement.pdf



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