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Retail Operations Supervisor

2 months ago

Topeka, Kansas, United States Kansas Action for Children Full time

Join Kansas Action for Children as a Retail Operations Supervisor. This role is pivotal in ensuring the smooth functioning of our retail environment while fostering a culture of excellence and teamwork.

Key Responsibilities:

  • Sales Leadership: Collaborate with the Store Manager to align sales strategies with organizational goals. Drive sales performance by developing innovative initiatives and effectively communicating objectives to the team.
  • Team Development: Mentor and guide team members to enhance their skills and build lasting customer relationships. Foster an environment of accountability and ownership.
  • Operational Excellence: Ensure adherence to retail policies and procedures, managing daily operations to meet service expectations. Utilize technology and tools to optimize store performance.
  • Performance Management: Regularly evaluate team performance, providing constructive feedback and implementing action plans for continuous improvement.
  • Customer Engagement: Act as a brand ambassador, driving customer loyalty through exceptional service and community involvement.

Competencies Required:

  • Results Orientation: Demonstrate a commitment to exceeding goals and achieving outstanding results.
  • Customer Commitment: Prioritize customer satisfaction by actively seeking feedback and making improvements based on their needs.

At Kansas Action for Children, we value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.