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Regional Field Service Manager

4 months ago

Birmingham, United States Crystal Clean, LLC Full time
Job DescriptionJob Description

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.

Purpose:

This position will supervise the overall operation of the field services department for their defined territory. This position will coordinate and manage the resources to successfully carry out field services jobs. This includes but is not limited to coordinating, implementing and/or performing service for system equipment installation, checkout, maintenance, and repairs. This position works with established SOP's (Standard Operating Procedures) with specific safety and environmental policies as stated by Field Services Management, EH&S, and Branch Manager.


Essential Duties:
• Deliver excellent customer service to internal and external customers
• Ensures operations are done safely and in compliance with local, state and federal regulations
• Responsible for managing and training new employees as needed to ensure safety, efficiency and profitability
• Ensures all employees are properly trained and equipped with the necessary tools to be successful
• Compiles and analyses various reports for decision making, management reporting and compliance
• Responsible for departmental budget and business plan for functional area
• Actively works with sales personnel to develop costs and operation plans of execution for potential Field Service projects; responsibility for completing the projects on the defined cost basis is a fundamental and vital aspect of the position.
• Identifies resource needs and provides justification
• Troubleshoots and resolves complex problems
• Other duties as assigned

Specific Skills
• Computer skills including Microsoft Office Suite
• Able to supervise and lead employees
• Effective communication, both oral & written
• Ability to provide external sales support to existing direct sales representatives and customer.


Work Experience
• 5 + years of related experience required
• Previous management experience with budgetary and profit & loss (P&L) responsibility preferred
• Proven ability to lead others required


Education, Certificates, Licenses, Designations or Memberships
• High School diploma or equivalent required
• Bachelor's Degree preferred

All applicants must pass the following pre-employment requirements:

  • Physical including drug & alcohol screening
  • Background check in accordance with local laws and regulations

Personal Protective Equipment*:

  • Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats

Physical Requirements:

  • Frequent lifting of materials that typically weigh 54-80lbs
  • Frequent pushing/pulling of 16-55 gallon drums or larger containers of waste/product using CC-approved equipment for safe material handling, drum weight may exceed 400lbs
  • Frequent lifting of hoses weighing up to 55lbs.
  • Frequent climbing of ladders to access approved waste streams
  • Occasionally pulling/dragging of hoses weighing up to 55lbs each
  • Frequent lifting of grates, manhole covers, and other plates to access approved waste streams
  • All applicants must pass the pre-employment physical including drug & alcohol screening

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.