Administrative Assistant

3 weeks ago

Barre, United States Washington County Mental Health Services Full time $17 - $18
Job DescriptionJob DescriptionNOTICE OF POSITION OPENING
Job Title:                Administrative Assistant                            
DEPARTMENT:       Center for Counseling & Psychological Services (CCPS)
DIRECTLY RESPONSIBLE TO: CCPS Program Directors and the Outpatient Administrative Coordinator  
SUMMARY OF POSITION:  This position is responsible for providing a broad range of administrative support services to staff of the Center for Counseling and Psychological Services.

DUTIES AND RESPONSIBILITIES: 
  • Provide a wide variety of administrative support services (typing, scanning, photocopying, arranging meetings, scheduling various appointments, etc.) to staff affiliated with CCPS.
  • Answer telephones and announce client and visitor arrivals to staff. 
  • Provide triage to clients, both over the telephone and in-person, throughout the day, e.g., make decisions about referrals to Emergency Services, Med Room, Therapist, Case Manager, etc.
  • Schedule psychiatric appointments and assist psychiatric staff with paperwork (faxing, requesting records, etc.). Maintain Psychiatric client appointment schedules.
  • Schedule Intake Interviews and Initial Appointments for Therapist.
  • Doing Insurance eligibility checks.
  • Appointment reminder/confirmation calls for all Therapy and Psychiatry Appointments.
  • Creating clients’ chart in EMR and scanning documents into EMR.
  • Retrieve client charts from storage for records requests. Managing paper charts in the file storage room.
  • Maintaining and processing all records requests with Disability, Lawyers, Courts, the State and other Provider Offices.
  • Closing the building and front office daily at 5:30 P.M.
  • Maintain Board Room and Group Room schedules, etc.
  • Send and receive/distribute interoffice mail through the WCMHS courier system.
  • Providing Front Office coverage to other WCMHS Buildings on an as needed basis.
  • Serve on agency committees and provide administrative support as requested.
  • Other assigned duties by the Supervisor.


QUALIFICATIONS:

EDUCATION:  High school diploma/ GED required.
Experience:
  • Minimum of two years’ experience in a fast-paced administrative office, preferably a medical setting.
  • The ability to multitask is essential.
  • Experience with Electronic Medical Records a plus.
  • Excellent interpersonal skills, excellent human relation skills, including outstanding telephone etiquette and face-to-face communication skills; high level organizational abilities; excellent knowledge of Microsoft Word, Excel and Outlook and excellent all-around computer capabilities; ability to deal effectively with crisis situations.
Preferred: Associate degree preferred.
 
WHAT WE OFFER YOU:
  • Generous medical, dental, vision, life, and accident insurance – WCMHS covers 82.5 – 92% of premium costs.
  • Matching 403(b) – match begins at 4.25% and increases based on years of service.
  • Employee assistance plan.
  • Generous sick and vacation accruals. Full-time regular positions receive 12 days’ vacation and 12 days of sick time annually.
  • 12.5 paid agency closure days annually.
  • Mileage reimbursement for agency related travel.
  • Fun and engaging environment, the ability to give back to the local community, and opportunity for professional growth.
  • Annual Stipends based on performance and attendance.
  • Trainings offered throughout the year to promote professional growth.
Duties are performed largely in a standard office setting, but some travel may be required for which private means of transportation should be available. Differences of opinion may be encountered.  Required to be in a stationary position 50% of the time, operate and/ or use computer.  Regularly required to move / position self for maintaining documents and move or transport up to 20 pounds.
EOE

 

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