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Business Programs Specialist

2 months ago


Lancaster, United States Lancaster Chamber Full time
Job DescriptionJob DescriptionSalary: $44,000 annually to start

The Lancaster Chamber is a network of people, businesses, and organizations that value collaboration, growth, and strategic thinking to ensure Lancaster County business and community is thriving and successful for all.


POSITION CLASSIFICATION: Non-exempt, Fulltime


POSITION REPORTS TO: Director of Events & Partnerships


POSITION DIRECTS & OVERSEES: None


JOB SUMMARY: The Business Programs Specialist manages curation & execution of programs, special initiatives, and niche groups for the Chamber. The role creates relevant content, manages logistics, monitors budget & data, supports marketing & communications, and leads volunteers for a set of programs tailored to a business audience, including but not limited to, Excellence Exchange, Women in Business, Roundtables, Peer Groups, & Networking events.


ESSENTIAL FUNCTIONS:

  • Plan and execute programs for the following Chamber initiatives: Excellence Exchange, Multiple Roundtables/Peer Groups/niche group initiatives (HR, Non-Profit, Manufacturing, Women in Business):
    • Strategize & create content relevant to program or initiative – both overarching program strategy, and at the individual program level – including sourcing and confirming speakers and panelists.
    • Manage logistics for programs, including but not limited to procuring locations, catering, technology, etc.
    • Facilitating and engaging with mid to large size audiences
    • Support Marketing & Communications team with creative brainstorming and promotional tactics in relation to events and program responsibilities.
    • Facilitates volunteer advisory groups and coordinates group involvement.
    • Manage relationships with roundtables & peer group partners, through regular touchpoints to ensure programming is on track.
    • Manage, record, and track important data points including attendance, participant satisfaction and feedback, and financial performance.
    • Lead planning & execution of the Professional Women’s Forum event, as part of the Women in Business Program.
    • Research, develop, and execute new programs to meet business community needs/interests as applicable


ADDITIONAL FUNCTIONS:

      • Plan and execute select networking programs & other relevant logistics for Events & Programs Team.
      • Responsible for the location procurement & logistics for monthly mixers (10)
      • Responsible for the location procurement & logistics for quarterly Consortium (in partnership with Public Policy Coordinator)
      • Responsible for logistics for quarterly Get Connected program (in partnership with Membership Team)
      • Respond to direct requests for assistance from customers and volunteers, provide customer service to internal and external customers

 

SKILLS NEEDED

      • Research, analyzation, and formulating themes 
      • Detail Oriented and Organized – likes keeping track of the finer details
      • Excellent, Professional - Written & Verbal skills
      • Flexible & Adaptable
      • Outgoing, Gregarious
      • Problem Solver
      • Foresight – Thinks ahead and connects the dots
      • Collaborative – but can also work independently
      • Takes Initiative & ownership of projects and processes
      • Thrives on providing timely and energetic responses


EDUCATION, TRAINING OR CERTIFICATION:

      • Bachelor’s Degree or equivalent work experience in program development and/or content creation
      • Valid driver’s license and reliable transportation
      • Ability to travel independently to and from events and programs


TECHNOLOGY SKILLS:

      • Microsoft Office products – Proficient
      • Chamber database, GrowthZone – Ability to become proficient
      • Ability to use basic event technology like laptops, HDMI, projection, etc.

 

OTHER REQUIREMENTS:

      • Abides by and follows the Lancaster Chamber Employee Handbook.
      • Abides by and follows the Chamber’s mission, vision and value proposition statements and core values.
      • Represent the Chamber in a professional manner.
      • Attend regular staff & team meetings.
      • Supports other team members as needed
      • Additional duties as assigned.
      • Capability to attend and work at Chamber events that occur before or after normal business hours


POSITION INTERACTS WITH:

All departments of the Chamber and affiliates; Community Partners; Chamber members; Chamber volunteers; Businesses and individuals in the community