Director of Strategic Operations

3 weeks ago

Detroit, United States Detroit Wayne Mental Health Authority Full time $115,973 - $130,000
Job DescriptionJob Description

The Director of Strategic Operations is responsible for creating, communicating, implementing, and sustaining strategic initiatives for DWIHN. The Director will assist with creating, communicating, executing, and sustaining the Network’s strategic plan while working closely with all DWIHN departments.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Creates, communicates, implements, and sustains strategic initiatives.
  • Assists with creating, communicating, executing, and sustaining the Network’s strategic plan.
  • Utilizes data and best practices to support the development of innovative programs and/or services.
  • Works closely with several DWIHN departments to prepare for NCQA certification.
  • Collaborates with internal and external agencies/contractor to establish the NCQA readiness standards and associated policies and procedures.
  • Assesses the mental health field to identify emerging trends and recommends new initiatives to grow the Network.
  • Establishes specific plans, deliverables and measurable objectives.
  • Assists with clarifying the Network strategy for leaders and associates.
  • Coordinates the regulatory reviews for the Network.
  • Supports short and long-term growth of the organization.
  • Coordinates and facilitates strategic-planning and implementation meetings with executive leadership and managers at all levels.
  • Establishes transparency and accountability for those individuals carrying out DWIHN’s strategic plan.
  • Engages external business and industry experts to learn and influence business strategies.
  • Assesses opportunities and risks in the marketplace.
  • Establishes and executes the Annual Strategic Planning Cycle.
  • Manages the strategy implementation process for key strategic actions.
  • Clarifies the DWIHN’s strategy for various departments and each function, ensuring that all employees understand the details of the strategic plan and how their work connects to corporate goals.
  • Creates and achieves strategic goals and objectives through effective leadership and mentoring of the management team.
  • Performs related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES (KSA’S)

  • Knowledge of DWIHN policies, procedures and practices.
  • Knowledge of the DWIHN provider network and community resources.
  • Knowledge of the Michigan Mental Health Code.
  • Knowledge of MDHHS policies, rules, regulations and procedures.
  • Knowledge of Medicaid, local, regional and national codes, laws and regulations.
  • Knowledge of compliance standards.
  • Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code.
  • Knowledge of regulatory and industry best practice standards.
  • Knowledge of Community Mental Health Services Programs (CMHSP) and Prepaid Inpatient Health Plans (PIHP).
  • Knowledge of NCQA requirements and the accreditation process.
  • Knowledge of the principles and methodology of total quality management (TQM)/ continuous quality improvement (CQI), specifically the PDSA/PDCA Cycle, quality tools and techniques, and models for improvement.
  • Knowledge of Integrated Care methodology, practice and implementation.
  • Knowledge of contracting policies and procedures.
  • Management skills.
  • Leadership skills.
  • Supervisory skills.
  • Project management skills.
  • Action planning skills.
  • Strategic thinking skills.
  • Critical thinking
  • Goal setting skills.
  • Planning skills.
  • Assessment skills.
  • Organizational skills.
  • Problem Solving skills
  • Decision Making skills.
  • Critical Thinking skills.
  • Presentation skills.
  • Interpersonal Skills.
  • Public Speaking.
  • Communication skills.
  • Collaboration skills.
  • Teamwork Skills.
  • Ability to communicate orally.
  • Ability to communicate in writing.
  • Ability to work effectively with others.
  • Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
  • Judgement/Reasoning ability.

REQUIRED EDUCATION:

A Master’s Degree in Social Work, Psychology, Counseling, the Human Services, the Social Services, Public Health, Public Administration, Business Administration or a related field.

REQUIRED EXPERIENCE:

Seven (7) years of progressive management and leadership experience in a community mental health setting.

REQUIRED LICENSE(S).

A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP, PhD or PSYD.

A valid State of Michigan Driver’s License with a safe and acceptable driving record.

WORKING CONDITIONS:

Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval. Currently this position is primarily a remote position.

This description is not intended to be a complete statement of job content, rather to act as the essential functions performed. Management retains the discretion to add or change the position at any time.

Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.

The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer


  • IT Project Manager Contract Strategic Staffing SolutionsDetroit MI4 days ago

    4 weeks ago

    Detroit, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for an IT Project Manager for a contract opportunity with one of our largest clients located in Detroit, MI! Title: IT Project Manager Location:  Detroit, MI (Hybrid/Onsite) Duration: 12+ Months Role Type:  W2 Contract Engagement ...

  • Director Strategic Account Manager

    1 month ago

    Detroit, United States Renesas Electronics Full time

    Job DescriptionJob DescriptionCompany DescriptionRenesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product...

  • Director Strategic Account Manager

    2 weeks ago

    Detroit, United States Renesas Electronics Full time

    Job DescriptionJob DescriptionCompany DescriptionRenesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product...

  • Director of Operations

    4 weeks ago

    Detroit, Michigan, United States DSV Global Transport and Logistics - Global Full time

    DSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and...

  • Community Operations Coordinator

    1 week ago

    Detroit, Michigan, United States Strategic Community Partners Full time

    Position OverviewRole: Community Office ManagerLocation: SCP Community CenterEmployment Type: ContractorReporting To: Chief Executive OfficerAbout Strategic Community PartnersSCP is a nationwide organization dedicated to collaborating with various entities to provide guidance, design, and management of initiatives that promote equity within communities. Our...

  • Cyber Security Analyst Contract Strategic Staffing SolutionsDetroit MI6 days ago

    4 days ago

    Detroit, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Cyber Security Analyst for a contract opportunity with one of our largest clients located in Detroit, MI! Title: Cyber Security Analyst Location:  Detroit, MI (Local required) Duration: 18+ Months Role Type:  W2 Contract...

  • Community Operations Coordinator

    1 week ago

    Detroit, Michigan, United States Strategic Community Partners Full time

    Position OverviewRole Title: Community Office ManagerLocation: SCP Community CenterEmployment Type: ContractorReports To: Chief Executive OfficerAbout Strategic Community PartnersSCP is a nationwide organization dedicated to collaborating with entities to advise, design, and manage initiatives that promote equity within communities. Our mission is to enhance...

  • Community Operations Coordinator

    1 week ago

    Detroit, Michigan, United States Strategic Community Partners Full time

    Position OverviewRole Title: Community Office ManagerLocation: SCP Community CenterEmployment Type: ContractorReporting To: Chief Executive OfficerAbout Strategic Community PartnersSCP is a nationwide organization dedicated to collaborating with entities to provide guidance, design, and management of initiatives that promote equity within communities. Our...

  • Community Operations Coordinator

    1 week ago

    Detroit, Michigan, United States Strategic Community Partners Full time

    Position OverviewRole Title: Community Office ManagerLocation: SCP Community CenterEmployment Type: ContractorReporting To: Chief Executive OfficerAbout Strategic Community PartnersSCP is a national organization dedicated to collaborating with various entities to enhance equity and foster community development. Our mission is to empower organizations by...

  • Operational Analyst

    5 days ago

    Detroit, Michigan, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENINGStrategic Staffing Solutions is currently seeking a Business Analyst for a contract opportunity with one of our prominent clients.Position: Business Analyst Location: Remote/Hybrid Contract Duration: 3+ Months Employment Type: W2 Contract EngagementEngagement OverviewThe selected candidate will play a...

  • IT Training Consultant Contract Strategic Staffing SolutionsDetroit MI4 days ago

    3 weeks ago

    Detroit, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for an IT Training Consultant for a contract opportunity with one of our largest clients located in Detroit, MI! Title: IT Training Consultant Location:  Detroit, MI (Onsite is required) Duration: 6+ Months Role Type:  W2 Contract...

  • Director, Exhibitions

    1 month ago

    Detroit, Michigan, United States Detroit Institute of Art Full time

    JOB TITLE: Director, Exhibitions DEPARTMENT: Exhibitions REPORTS TO: Vice President, Exhibition and Collection Strategies CLASSIFICATION: Full -Time, Exempt REMOTE WORK ELIGIBILITY : Partial GENERAL SUMMARY Under the direction of the Vice President, Exhibition and Collection Strategies , t he Director , Exhibitions works to oversee all aspects of the...

  • Real Estate Portfolio Director

    4 days ago

    Detroit, Michigan, United States Detroit Housing Commission Full time

    Job SummaryThe Detroit Housing Commission is seeking a highly skilled and experienced Director of Real Estate Portfolio to lead the strategic oversight of its real estate portfolio. This is a senior-level position that requires exceptional leadership, strategic planning, and project management skills.Key ResponsibilitiesDevelop and maintain effective working...

  • Financial Operations Specialist

    1 week ago

    Detroit, Michigan, United States Strategic Staffing Solutions Full time

    Position Overview:Strategic Staffing Solutions is seeking a Financial Coordinator for a contract role with a prominent client.Location: Hybrid work model available.Contract Duration: 12+ MonthsRole Type: W2 Contract EngagementKey Responsibilities:The Financial Coordinator will be tasked with overseeing, evaluating, and reporting on financial data, which...

  • Financial Operations Specialist

    1 week ago

    Detroit, Michigan, United States Strategic Staffing Solutions Full time

    Strategic Staffing Solutions (S3) is seeking a Financial CoordinatorPosition Overview: We are currently looking for a Financial Coordinator for a contract opportunity with one of our esteemed clients. This role is pivotal in ensuring accurate financial oversight and reporting.Location: This position is based in a hybrid model, requiring one day per week...

  • Community Operations Coordinator

    5 days ago

    Detroit, Michigan, United States Strategic Community Partners Full time

    Position OverviewRole Title: Community Office ManagerLocation: SCP Community CenterEmployment Type: ContractorReports To: Chief Executive OfficerAbout Strategic Community PartnersSCP is a national organization dedicated to partnering with communities to enhance equity through strategic guidance, project management, and community engagement. Our mission is to...

  • Director, Exhibitions

    1 month ago

    Detroit, United States Detroit Institute of Art Full time

    JOB TITLE: Director, Exhibitions DEPARTMENT: Exhibitions REPORTS TO: Vice President, Exhibition and Collection Strategies CLASSIFICATION: Full -Time, Exempt REMOTE WORK ELIGIBILITY : Partial GENERAL SUMMARY Under the direction of the Vice President, Exhibition and Collection Strategies , t he Director , ...

  • Financial Operations Coordinator

    1 week ago

    Detroit, Michigan, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING Strategic Staffing Solutions is currently seeking a Financial Coordinator for a contract opportunity with one of our esteemed clients. Position: Financial Coordinator Location: Detroit, MI (Hybrid/1 day per week onsite) Duration: 12+ Months Role Type: W2 Contract Engagement Role Overview This...

  • Pharmacy Analyst Contract Strategic Staffing SolutionsDetroit MI1 day ago

    3 months ago

    Detroit, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Pharmacy Analyst for a contract opportunity with one of our largest clients located in Detroit, MI! Title: Pharmacy Analyst Location:  Detroit, MI (Remote from home) Duration: 5+ Months Role Type:  W2 Contract Engagement ...

  • Director of Hotel Operations

    3 months ago

    Detroit, United States Aparium Full time

    Reports to: General Manager, position is exempt WHO WE ARE Hotels done differently. It’s not just a slogan it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in...