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Program Assistant
1 month ago
All communications are potentially sensitive and are subject to Head Start's policy on confidentiality.
Key Responsibilities
- Responsible for administrative tasks related to Head Start & Children’s Services programs and teams, including, but not limited to, managing office calendar, scheduling and coordinating meetings, appointments and events.
- Provide administrative support with the preparation and dissemination of program materials.
- Maintain accurate and organized records required for record keeping by the agency and funders, both electronic and physical.
- Assist with the collection of client documentation and properly process. • Answer and direct phone calls, take messages, and provide information to callers. • Process incoming mail, which includes sorting and distributing to appropriate staff and program sites.
- Oversee inventory control, which includes ordering, receiving, and distribution of office and equipment supplies.
- Assist with special projects, events and initiatives as assigned.
- Enter and maintain accurate data in program databases and software.
- Assist with the preparation of reports and presentations.
- Perform other related duties as assigned from time to time.
Skills, Knowledge and Expertise
- A minimum of a high school diploma/GED or equivalent, and up to 12 months of experience with human service agency or general office support is required. One to three years of professional experience is preferred.
- Bilingual preferred but not required.
- Excellent oral and written communication skills.
- Strong organizational skills, with an emphasis on detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Drive and database management.
- Ability to handle large volumes of paperwork and consistently meet deadlines.
- Flexibility, initiative, and the ability to work in a team required.
- Ability to deal sensitively and effectively with individuals of diverse economic and cultural backgrounds.
- May require occasional lifting of materials up to 25 pounds.
- May involve some travel to various program sites and community events.
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