Medical Billing/Coding Supervisor
4 weeks ago
Who are we
Kandu Health provides tech-enabled healthcare services for people recovering from stroke. We develop integrated solutions that aid in the stroke recovery process for stroke survivors, their providers, and care partners. Kandu Health empowers survivors to take charge of their recovery and achieve the highest quality of life possible.
Our Culture:
- Our small team environment means we count on everyone to contribute in a meaningful way. Your contributions will make an impact, everyday.
- We have a strong culture of collaboration. You’ll be joining our diverse and talented team members to deliver life changing support for people affected by stroke.
- Even though we work remotely, our culture keeps us connected. Our beliefs are at the core of how we do business:
- Everybody deserves support.
- Agency improves outcomes.
- Quality of life directly impacts health.
- Community support matters.
- The opportunity to work with new and exciting technology with the mission of improving the lives of stroke survivors and their families.
Employee Benefits include competitive salaries, a 401k plan, health benefits, generous PTO, and parental leave program
Join us Apply today.
SUMMARY/RESPONSIBILITIES:
SUMMARY: This position will be responsible for supporting our end-to-end revenue cycle from the point of service documentation all the way through the full reconciliation of the account. This position is required to analyze health record documentation to assign and/or ensure that valid codes are applied to medical diagnoses and procedures to facilitate appropriate reimbursement. This individual is also responsible for submitting claims to payers and reviewing outstanding accounts receivable. They will ensure third party claims are paid accurately and timely and, potentially, resubmitting claims denied or not received by third party guarantors.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Handles insurance verification via the EHR and other digital tools
- Reviews and interprets clinical documentation to identify appropriate diagnoses and procedures
- Evaluates the appropriate designation of E&M codes, and appropriate use of modifiers for CPT codes
- Processes complete, timely and accurate electronic and manual claims to third party payers in order to reach final payment adjudication including primary, secondary and rebilling processes
- Manage vendor relationship with third party billing/coding company
- Performs routine coding audits to ensure compliance and clinical documentation is consistent with billed charges
- Validates and ensures the claim data is accurate and compliant with applicable rules, regulations and procedures including:
- Ongoing knowledge of Medicare, Medicaid and all other third party billing requirements
- Maintaining compliance with federal, state and local regulations, HIPAA and the Kandu Internal Compliance Program, and other established corporate and departmental policies and procedures
- Monitors claim edit reports and resolves claims edit failures in accordance with department procedures
- Effectively and efficiently resolves coding issues with providers, office staff and other healthcare professionals
- Checks for insurance(s) claim status on-line and resolves suspended items and errors. Files adjustments or cancellation of claims with each insurance payer to reflect correct information (e.g. charges, diagnoses, dates of service, etc,) to ensure billing compliance
- Responds to patient billing inquiries
- Applies payer policies, local coverage determinations (LCD’s), and national coverage determinations (NCD’s) to support revenue cycle processes
- Communicates audit results to management and providers and conducts training, as necessary
- Identifies any areas of high risk in coding and documentation practices to avoid liability to the organization and communicates risk areas to Kandu leadership
- Maintains knowledge of any coding changes and interprets provider bulletins from third party payers and communicates necessary information to affected staff
- Evaluates new physician coding and documentation and provides any necessary training
- Maintains the privacy and security of all confidential and protected health information. Uses and discloses only that information which is necessary to perform the function of the job
- Reports issues and trends to appropriate management personnel and works collaboratively to develop solutions
- Hire and supervise a team as company grows
- Other duties as assigned.
Salary Range: $36-$40/hr
Please note that the salary information is a general guidance only. Kandu Health, Inc. considers factors such as scope and responsibilities of the position, candidate’s work experience, education/training, key skills and internal equity, as well as location, market and business considerations when extending an offer.
EDUCATION/EXPERIENCE:
- Minimum 4 years of previous experience in physician or hospital practice ICD-10-CM/CPT coding, required.
- Min 4 year billing experience
- Must have one of the following coding certifications - physician focused preferred.
- CPC - Certified Professional Coder (AAPC)
- CCS-P - Certified Coding Specialist - Physician-based (AHIMA)
- CPB - Certified Professional Biller (AAPC)
- CCA - Certified Coding Associate (AHIMA - entry level)
- If another coding certification, demonstrate ICD-10-CM/CPT coding competence
- 1-2 years experience in conducting coding audits, preferred. Must have working knowledge of the various coding systems
- High School Diploma or equivalent required.
- Demonstrated working knowledge of computer applications and EHR systems required
- Self-motivated, organized, strong attention to detail, and ability to meet deadlines required
- Ability to work cross-functionally with a customer-driven focus and sense of urgency
- Ability to work independently and to prioritize activities and workload
SKILLS
- Excellent interpersonal and communication skills required to effectively interact with physicians, managers, associates, patients and other external agencies
- Ability to identify and resolve complex coding problems and questions
- Must be self-directed and able to organize and prioritize tasks effectively
- Must provide bi-annual confirmation of continuing education credits and renewed certification verification
- Additional education with courses in anatomy and physiology and medical terminology preferred
WORK ENVIRONMENT:
- This is a fully remote position
- This job does not offer relocation
SUPERVISORY RESPONSIBILITIES:
Manager vendor relationship with third party billing/coding company
Hire and grow team of revenue cycle management
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