Intake Specialist

1 month ago

Phoenix, United States Aliya Health Group Full time
Job DescriptionJob DescriptionSalary: Starting $21 per hour

Aliya Health Group is a nationwide network of addiction treatment centers known for diverse, evidence-based programs for substance use disorders and co-occurring mental health disorders. With a highly personalized clinical approach to treatment and a full continuum of care, we provide clients the tools needed to build a life in recovery that’s enjoyable, fulfilling, and hopeful. Our nationally accredited treatment centers include Vogue Recovery Center, Footprints to Recovery, Royal Life Centers, and South Coast Behavioral Health.


Position: Intake Specialist | Vogue Recovery Centers AZ | Full-Time  - Friday, Saturday, Sunday, 10 AM to 11 PM


Job Duties:

  • The Intake Specialist will be primarily responsible for the processes related to the pre-admission, intake, and admission of new clients.
  • The Intake Specialist is available as needed to retrieve new clients from the airport and provide intake
  • The Intake Specialist designs and improves quality assurance, patient experience, and performance measures
  • The Intake Specialist coordinates with patients' families to arrange for supplies, funds, or resources for clients
  • The Intake Specialist provides support for families of patients in the form of advice, resources, and referrals 
  • Other duties as assigned 


Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 3-5 years of experience in behavioral health and/or addictions industry.
  • 1-3 years of experience in direct intake/admissions of patients.
  • Schedule flexibility, adaptability, positive attitude, personal resilience


Language Skills:

Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and analyze policies and procedures. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public


Reasoning Ability: 

Ability to define problems, collect data, establish facts, and draw valid conclusions.


Computer Skills: 

To perform this job successfully, an individual should have knowledge of Electronic Health Records; Internet software; Payroll systems; Spreadsheet software and Word Processing software.


Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to handle or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and taste or
smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 30 pounds and occasionally lift and/or move 50 to 100 pounds.

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