Insurance Customer Service Representative
2 months ago
Henry Stockman-Farmers Insurance Agency has been serving our community for over 30 years and has grown into one of the largest Farmers agencies in our metro area. Our team is dedicated to providing exceptional customer service, always striving to do whats best for our clients. We pride ourselves on offering sound advice, bringing value to our customers, and focusing on their individual needs. Our culture emphasizes team building and professional development, fostering a supportive environment where our insurance professionals thrive.
We are seeking a dedicated and customer-focused Insurance Customer Service Representative to join our dynamic team. This role offers a competitive hourly wage of $10 - $15, depending on experience. As an Insurance Customer Service Representative, you will play a crucial role in ensuring our clients receive the best service and support for their insurance needs.
At Henry Stockman-Farmers Insurance Agency, you will be part of a family-like team that values hard work, dedication, and professional growth. If you are looking to build a rewarding career in insurance and want to make a positive impact on our clients lives, we encourage you to Apply Today.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Hands on Training
Career Growth Opportunities
Evenings Off
Bonus Opportunities
Warm Leads Provided
Paid on Renewals
Work-Life Balance
Weekends Off
Holidays Off
Professional Development
Mentorship
Performance Bonuses
Professional Work Environment
Team Building Activities
Equipment Provided
Monday - Friday (9am - 5pm) Work Schedule
Responsibilities
- Cultivates and maintains strong relationships with clients.
- Process insurance policy payments accurately and efficiently.
- Maintain accurate and up-to-date client records.
- Prepare and issue insurance documents promptly and accurately.
- Facilitate policy changes and updates based on client requests.
- Implement retention strategies to foster loyalty and satisfaction.
- Advise clients on coverage options and risk management strategies.
Requirements
- License Requirements: A Property and Casualty License is required. A license is not required to apply.
- Preferred candidate would have their license and experience, but willing to train someone who will get their Tennessee and Georgia insurance licenses.
- Experience with Salesforce or Guidewire is a plus.
- Meticulous attention to detail in all tasks and responsibilities.
- Skilled in prioritizing tasks based on urgency and importance.
- Collaborative and supportive team member who fosters a positive work environment.
- Clear and effective communication skills, both written and verbal.
- Strong analytical and problem-solving skills.
- Demonstrates professionalism and respect in all interactions within the office environment.
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