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Insurance Customer Service Professional

2 months ago

Chattanooga, Tennessee, United States HENRY STOCKMAN-Farmers Insurance Agency Full time
Insurance Customer Service Representative

At HENRY STOCKMAN-Farmers Insurance Agency, we are a leading provider of insurance solutions, dedicated to delivering exceptional customer service and tailored insurance products to meet our clients' needs. Our team thrives in a supportive and nurturing environment, focused on professional development and teamwork.

We are seeking a motivated Insurance Customer Service Representative to join our dynamic team. This position offers a competitive hourly wage based on experience. As an Insurance Customer Service Representative, you will be instrumental in ensuring our clients receive outstanding service and support for their insurance requirements.

By joining our team, you will become part of a close-knit group that values hard work, dedication, and personal growth. If you are passionate about making a difference in people's lives through insurance and are seeking a fulfilling career opportunity, we invite you to explore this position further.

Benefits
  • Competitive Hourly Wage
  • Paid Time Off
  • Comprehensive Training
  • Career Advancement
  • Flexible Schedule
  • Performance Bonuses
  • Professional Work Environment
  • Supportive Team Culture
Key Responsibilities
  • Establish and maintain strong client relationships
  • Process insurance payments accurately and efficiently
  • Manage client records in a timely and organized manner
  • Prepare and deliver insurance documents promptly
  • Update policies based on client requests and needs
  • Provide expert advice on coverage options and insurance solutions
  • Develop and implement retention strategies to ensure client satisfaction
Requirements
  • Property and Casualty License required
  • Experience with insurance software and systems is a plus
  • Attention to detail and strong organizational skills
  • Excellent communication and interpersonal abilities
  • Problem-solving skills and analytical thinking
  • Collaborative team player with a professional demeanor