Service Coordinator

2 months ago


Buford, United States SOLID SECURITY Full time
Job DescriptionJob Description

Looking for a SOLID career with a company that values their employees?


SOLID Security | Technology is a national Managed Security Services Provider specializing in Life-Safety and Asset Protection. Our areas of expertise include Fire Detection, Intrusion Protection, Video Surveillance, Access Control and Network Infrastructure.


We are very proud of our award-winning culture, having recently been named as one the Best Workplaces for 2023. Our culture emphasizes collaboration in the pursuit of excellence in client satisfaction. We offer a great benefits package that includes paid time off, company provided Health, Life, and Disability insurance, Dental and Vision insurance, Accident insurance, 401K with match, Health Membership Reimbursement, Education Assistance, and an Employee Assistance Program to name a few.


We are a rapidly growing organization and have received past honors for our growth, including being named as one of the 5000 fastest-growing private companies in the US by Inc Magazine


We are expanding again and looking for an amazing Service Coordinator to join our Customer Experience Team As a member of this fast-paced team, you would assist our clients by handling client inquiries and complaints, creating and dispatching work orders, and ensuring all systems are installed and maintained to the company's standards. Additionally, you would be working on special projects with the team. The ideal candidate must possess the ability to communicate calmly and clearly with customers and teammates alike.


If you have the experience and qualifications for this position, want to learn about the position and our company, and are ready for your next career move, send us your resume


Responsibilities:

  • Create and dispatch work orders clearly and effectively
  • Coordinate testing, maintenance, repairs and inspections of monitored fire systems
  • Maintain appropriate records related to testing and compliance for fire systems
  • Remote programming of customer's equipment for their individual needs
  • Answer incoming calls and transfer as necessary
  • Follow communication procedures, guidelines, and policies
  • Follow up on open work tickets
  • Check in and check out technicians for service
  • Place accounts on test and verify signals
  • Take the extra mile to engage customers

Qualifications:

  • Possess team mentality
  • Previous experience in shipping/receiving, customer service, office administration or other related fields
  • Familiarity with computers and the use of general business machines
  • Knowledge of Microsoft Excel and Word is required
  • Knowledge of Microsoft Teams is a plus
  • Must be proficient at typing and data entry
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Salary: From $18.00-$22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday


  • Buford, United States Banfield Pet Hospital Full time

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...


  • Buford, Georgia, United States Service First Pros Full time

    Position OverviewService First Pros is a family-owned and rapidly expanding organization that values its employees and customers alike. We are seeking a dedicated HVAC Service Technician who is passionate about delivering exceptional service.This role is ideal for individuals who appreciate working in a supportive environment where the owner actively...


  • Buford, Georgia, United States Benchmark Lanier Islands Resort Full time

    Join Our Dynamic TeamAt Benchmark | Pyramid, we are dedicated to providing our team members with Work-Life Balance through various practices, policies, and programs designed to support success both professionally and personally. Here are some of the exceptional benefits we offer:Comprehensive Medical and Dental insurance options for full-time employeesAccess...


  • Buford, Georgia, United States Anne Arundel Dermatology Full time

    Position Overview:At Anne Arundel Dermatology, we prioritize exceptional care for our patients and foster a supportive environment for our staff.Core Values:Patient First | Caring | Accountability | Trust | One Team | GrowthWith over 50 years of experience, our mission is to deliver the highest quality and comprehensive range of medical, surgical, and...


  • Buford, United States Sephora Full time

    Job ID: 253917 Store Name/Number: GA-Mall of Georgia (0422) Address: 3333 Buford Drive, Buford, GA 30519, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular Your Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping experience...


  • Buford, United States Sephora Full time

    Job ID: 253917 Store Name/Number: GA-Mall of Georgia (0422) Address: 3333 Buford Drive, Buford, GA 30519, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular Your Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping experience...


  • Buford, United States Sephora Full time

    Job ID: 253917Store Name/Number: GA-Mall of Georgia (0422)Address: 3333 Buford Drive, Buford, GA 30519, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping experience for...


  • Buford, United States Sephora Full time

    Job ID: 253917Store Name/Number: GA-Mall of Georgia (0422)Address: 3333 Buford Drive, Buford, GA 30519, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping experience for...


  • Buford, Georgia, United States Anne Arundel Dermatology Full time

    Position Overview:At Anne Arundel Dermatology, we prioritize exceptional care for our patients and foster a supportive environment for our staff.Core Values:Patient First | Compassion | Accountability | Trust | Teamwork | DevelopmentWith over 50 years of experience, our mission is to deliver top-notch medical, surgical, and aesthetic skin care services. We...


  • Buford, Georgia, United States Anne Arundel Dermatology Full time

    Position Overview:At Anne Arundel Dermatology, we prioritize exceptional care for our patients and foster a supportive environment for our team members.Core Values:Patient First | Compassion | Accountability | Trust | Collaborative Teamwork | Professional GrowthWith over 50 years of dedicated service, our mission is to deliver the highest quality of...

  • Purchasing Coordinator

    3 months ago


    Buford, United States NorthPoint Search Group Inc Full time

    Purchasing Coordinator - Growing company in Alpharetta is looking to hire a Purchasing Coordinator. This is a permanent opportunity with excellent benefits and three weeks vacation. The compensation range is $45-55k The ideal candidate would have a previous high volume purchasing or AP background Requirements 7-10 years experience with a company north of...


  • Buford, Georgia, United States Doosan Bobcat Full time

    Join our team today and start building your career with a worldwide leaderPosition OverviewAs a Product Service Manager at Doosan Bobcat, you will serve as a vital connection between our field teams and various internal departments, including Product Management, Quality Assurance, Engineering, and Manufacturing. Your primary responsibilities will encompass:...


  • Buford, Georgia, United States Doosan Bobcat Full time

    Join our dynamic team and take the next step in your career with a global leaderPosition OverviewAs a Product Services Manager at Doosan Bobcat, you will serve as a vital connection between our operational teams and various internal divisions, including Product Development, Quality Assurance, Engineering, and Manufacturing. Your primary duties will...


  • Buford, United States Ascent Hospitality Full time

    Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So, we’re constantly looking for individuals who work well together...


  • Buford, Georgia, United States Northside Hospital Full time

    Position Overview:Role: Appointment CoordinatorOrganization: Northside HospitalSummary:Recognized for excellence in healthcare servicesDedicated to enhancing patient care and experienceIdeal opportunity for professionals in the medical fieldKey Responsibilities:Manage appointment scheduling using advanced software systemsDetermine the nature of medical...

  • Event Coordinator

    6 days ago


    Buford, Georgia, United States Andretti Indoor Karting & Games Full time

    Job OverviewAndretti Indoor Karting & Games is in search of an Event Coordinator to enhance our operations.Compensation: Starting at $10 per hour plus tips.POSITION SUMMARYThe Event Coordinator at Andretti is dedicated to anticipating guest requirements and surpassing service expectations, all while fostering an enjoyable and vibrant environment. This role...

  • Party Coordinator

    2 months ago


    Buford, United States Michaels Full time

    Store - ATL-MALL OF GEORGIA, GA We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Plan, coordinate, and facilitate...


  • Buford, Georgia, United States Echolsglass Full time

    **Welcome to Our Career Opportunities**We appreciate your interest in becoming a part of our team. At **Echols Glass & Mirror**, we are committed to fostering a diverse and inclusive workplace.**Position: Glass Logistics Coordinator****Location:** Buford, GA**Employment Type:** Full Time**Experience Level:** Mid Level**About Us:****Echols Glass & Mirror** is...


  • Buford, Georgia, United States Victory World Church, Inc. Full time

    Position OverviewThe Youth Ministry Coordinator plays a vital role in supporting the student ministry at Victory World Church, Inc. This position encompasses a range of administrative, planning, and communication tasks that are essential for the effective operation of the ministry.Key ResponsibilitiesAdministrative Support: Provide creative and logistical...


  • Buford, Georgia, United States Service First Pros Full time

    Position OverviewService First Pros is a rapidly expanding, family-owned business dedicated to providing exceptional service in the HVAC industry. We pride ourselves on our commitment to our employees and customers, ensuring a respectful and supportive work environment.We are currently seeking a skilled HVAC Service Technician who can carry out a variety of...