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F&B Floor Manager

3 months ago

Asheville, United States The Foundry Hotel Asheville, Curio Collection Full time
Job DescriptionJob Description

Job Summary:
The F&B Floor Manager at The Foundry Hotel Asheville, Curio Collection is responsible for overseeing all aspects of the food and beverage operations on the hotel’s floor. This individual contributor role requires a motivated and organized individual with excellent leadership and customer service skills. The F&B Floor Manager will work closely with the F&B Director to ensure a smooth and efficient operation that meets and exceeds guest expectations.

Compensation & Benefits:
This is a full-time, hourly position with a starting rate of $25 per hour. The Foundry Hotel offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as paid time off and employee discounts on hotel stays and dining.

Responsibilities:
- Supervise and train all F&B floor staff, including servers, bartenders, and food runners, to ensure high-quality service and product knowledge
- Create and maintain schedules for F&B floor staff, adhering to labor budgets and ensuring appropriate coverage for all shifts
- Manage inventory and ordering of supplies, including food, beverage, and equipment, to maintain adequate stock levels
- Work closely with F&B Director to develop and implement training programs for new and existing staff
- Monitor guest satisfaction and handle any guest complaints or concerns in a timely and professional manner
- Ensure compliance with all health and safety standards and regulations in the F&B department
- Conduct regular meetings with F&B floor staff to provide updates, gather feedback, and discuss any issues
- Collaborate with other departments, such as kitchen and events, to coordinate and execute successful F&B operations
- Keep updated on industry trends and make recommendations for improvements and innovations within the F&B department

Requirements:
- High school diploma or equivalent required; Bachelor’s degree in hospitality or related field preferred
- Minimum of 3 years of experience in a food and beverage supervisory or managerial role
- Strong knowledge of food and beverage operations, including ordering, inventory, and cost control
- Excellent leadership, communication, and interpersonal skills
- Ability to work flexible schedules, including weekends and holidays
- Must be able to lift and carry up to 50 pounds, stand and walk for extended periods of time, and work in a fast-paced, high-stress environment
- Knowledge of Point of Sale (POS) systems and basic computer skills
- Must be able to obtain any required certifications or licenses, such as a food handler’s permit or alcohol serving permit

EEOC statement:
The Foundry Hotel Asheville, Curio Collection is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity, disability status, or any other characteristic protected by law.