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Annual Fund

2 months ago

San Diego, United States Feeding San Diego Full time
Job DescriptionJob DescriptionCompany Description

Feeding San Diego is a non-profit organization on a mission to connect every person facing hunger with nutritious meals by maximizing food rescue. Established in 2007, Feeding San Diego rescues surplus food from local and national food donors before it goes to waste and gets it to people facing hunger in San Diego County. It is the only Feeding America partner food bank in the region.

Feeding San Diego is dedicated to building a team that reflects the diverse county we serve, including those with varying backgrounds and life experiences. Applicants who strengthen our team through personal knowledge of poverty and food insecurity, as well as members of marginalized groups, are encouraged to apply.

Job Description

POSITION SUMMARY

Under the direction of the Donor Services and Insights Senior Manager, the Annual Fund & Stewardship Coordinator supports fundraising activities by coordinating annual fundraising campaigns targeting annual fund gifts under $1,000, acting as the internal data contact for direct mail vendors, providing input into the direct response program, coordinating development mailings (such as the newsletter), supporting with CRM data integrity in Salesforce, and managing development strategies related to the growth, retention, and stewardship of Feeding San Diego’s monthly giving program. The Annual Fund Coordinator also conducts prospect research, leads the gift acknowledgment process, and provides occasional administrative support to the development team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Donor Stewardship – 30%

  • Lead the daily gift acknowledgement preparation, printing, and distribution process
  • Oversee the creation, review, and finalization of donor recognition lists, including the Annual Report, online listings, and other areas of donor recognition.
  • Assist with event planning details, including stewardship events for members of The Grove and Feed 365
  • Make donor appreciation phone calls and hand-written letters

Annual Fund Campaigns – 30%

  • Coordinate annual fund campaigns in collaboration with the Marketing & Communications department, including strategy discussions, coordinating development campaign elements, list/audience management, and creating reporting of campaign performance
  • Provide valuable strategic input to the direct response program
  • Coordinate all development in-house mailings to Feeding San Diego donors, including gift renewals, Quarterly Newsletters, and all other special mailings
  • Work the Donor Services and Insights Senior Manager, to implement strategies to grow, retain, and
    • steward Feeding San Diego’s monthly donors (Feed 365)

Data Management & Reporting – 20%

  • Oversee donor list management for direct mail vendors, ensuring data accuracy and timeliness
  • Support in data hygiene projects such as NCOA updates, activity uploads, de-duplication, etc.
  • Track campaign costs and ROI assessments in Salesforce
  • Provide campaign summary reports, year over analysis, and other analytics to inform data-drive decision making

Prospect Research and Administrative – 20%

  • Provide ongoing support to relationship managers on prospect qualification, pipeline development, and other key development activities, with occasional support for other frontline fundraisers
  • Assist with donor research projects and portfolio placement using iWave and other methods
  • Ensure excellent customer service is provided for donors, volunteers and staff
  • Assess and respond to internal and external inquiries about supporting Feeding San Diego
  • Give tours, presentations, and answer phone calls to provide general information about the organization
  • Assist with other administrative duties as assigned, including filing, budget support and department organization
  • Assist with gift entry as needed, particularly during the holiday season
  • Supporting in tracking inventory of letters, envelopes, postage, and other development materials.
  • Other duties as assigned

INTERACTION

This position interacts closely with development, marketing and communications, and volunteer programs staff, and provides information to staff, donors, potential donors, individuals in need, volunteers, FSD board and staff, as well as other stakeholders from the community.

Qualifications

Bachelor’s degree in business administration, nonprofit administration, marketing, or related field of study, along with two years of professional experience in nonprofit development, including annual giving strategies and project management, or an equivalent combination of education and experience.

KNOWLEDGE, SKILLS AND ABILITIES

  • Experience with Salesforce database or other CRM strongly preferred
  • Exceptional attention to detail
  • Excellent oral and written communication skills; organizational skills
  • Proficiency in Microsoft Office, Outlook and Excel
  • Highly adept at assessing, building, and managing processes
  • General knowledge of nonprofit organizational practices
  • A professional demeanor with an aptitude for analytical thinking and problem solving
  • Responsible, well organized, and demonstrate initiative
  • Excellent customer service skills, both in-person and on the telephone
  • Ability to work under pressure with tight deadlines
  • Ability to work independently and collaboratively
  • Preferred: previous donor relations experience

TOOLS AND EQUIPMENT USED

Personal computer, multi-line phone, copier, and printer.

LICENSES/CERTIFICATIONS

Must have reliable transportation and possess and maintain a valid California driver’s license, a satisfactory driving record, including proof of personal vehicle insurance coverage and insurability under the Agency’s insurance carrier standards.

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to:

  • Work in an office adjacent to a warehouse setting with occasional travel to other locations in San Diego County.
  • Prioritizes and multi-task work and projects requiring good memory, concentration, and analytical thinking.
  • Occasionally is required to perform the safe operation of office equipment and machines and recognize and abate safety hazards within the workplace.
  • The noise level in the work environment is usually quiet but this office is maintained in a distribution center with machinery and large trucks.


Additional Information

Feeding San Diego provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Pay Range

$25-27 per hour

Why You’ll Love It Here

  • Employer sponsored healthcare benefits at platinum level for medical
  • 401K retirement plan with company matching
  • Hybrid/Flexible work environment; Attractive, welcoming office
  • Supportive time off policies including vacation, sick, & company holidays; accrue 20 days of PTO in first year
  • Learning & development and recognition programs
  • Your work has a real purpose and will help change lives in San Diego county.
  • Supportive and engaged Board of Directors
  • You’ll be part of a fun, supportive team that works hard and celebrates accomplishments together.
  • We live by our core values: Agility, Stewardship, Collaboration, Environment, Nutrition & Dignity.
  • 100% of our workforce believes in our mission and vision
  • Commitment to Sustainability – We prioritize food rescue to feed people not landfills. Food waste goes to local hog farms.