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Sales Support Specialist

4 months ago

Jupiter, United States Power Systems Mfg., LLC Full time
Job DescriptionJob DescriptionPOSITION: Sales Support Specialist

LOCATION: Jupiter, FL.

STATUS: Hourly Non-Exempt

JOB SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions of the job include, but are not limited to, the following:

  • Support Operational Sales Reporting for Customer Orders/Sales and Forecasted Pipeline and Demand Management
  • Coordinate review of Forecast Pipeline and Demand Scope Requirements with Internal Sales Team
  • Support Management of Forecast Pipeline, Demand Planning and KPI Reporting Requirements in Salesforce CRM
  • Manage Alignment of Periodic Customer Order Booking with Salesforce CRM Requirements for Internal Approval and Transaction Closing
  • Support All Processes Related to Customer Order Booking and Approval Including:
    • Collection and Review of all documentation related to acceptability for pricing, scope, commercial terms, legal, tax, delivery, export compliance and ITAR
    • Coordination of Order Acceptance/Approval requirements with internal stakeholders and follow-up with Customer as required
    • Support Management and storage of all Customer Orders, Approval, and Backup documentation for SOP alignment and audit History
    • Input and maintenance of SAP Customer Order/SD transactions in alignment with Tax, Finance, Central Planning and Execution Team(s) requirements
    • Maintenance of customer master data in OneSource Tax System and SAP for sales tax calculation and billing
  • Other duties as assigned.


MINIMUM REQUIREMENTS

Education & Training

  • Associate’s Degree required. Bachelor’s Degree in Business Administration, Accounting or Finance preferred
  • Must complete EHS assigned regulatory training for work area as described by PSM’s EHS Training Matrix

Skills/Experience

  • 2+ years of experience with Sales Forecast Management and Analysis
  • 2+ years of experience with management and analysis of internal sales and execution process
  • 2+ years of working knowledge with Sales Operations processes specific to the Order and Revenue Cycles
  • 2+ years of working knowledge and experience of SAP or equivalent ERP system specific to Sales Order, Demand and Execution Modules
  • 2+ years of working knowledge and experience of Salesforce.com or equivalent CRM system (Salesforce Reporting/Dashboard experience a plus)
  • Comprehensive understanding of end-to-end Sales Process, From Proposal through Order Execution
  • Demonstrated skills to troubleshoot, problem solve and investigation for solution prior to escalation
  • Demonstrated skills to initiate process improvement for job related responsibilities
  • Demonstrated ability for prioritization and self-management of job functions
  • Demonstrated high level of accountability and ownership of assigned responsibilities
  • Excellent interpersonal and communication skills.
  • Thorough understanding of MS office suite of software, in particular Excel & Power Point. (Moderate to Advanced Excel a Plus)

Equal Opportunity Employer Veterans/Disabled