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Key Account Manager
3 months ago
We are looking for an experienced Key Account Manager to join our growing team. In this role, you will be responsible for nurturing and developing relationships with our key clients, ensuring their needs are met, and driving business growth. The ideal candidate will be a strategic thinker, a skilled communicator, and possess a proactive approach to managing accounts.
Key Responsibilities:
- Manage and develop relationships with assigned key accounts to ensure long-term client satisfaction and retention.
- Act as the primary point of contact for key clients, responding to their inquiries and addressing issues promptly.
- Understand client needs and objectives to identify opportunities for upselling and cross-selling our products/services.
- Collaborate with internal teams (sales, marketing, product development) to ensure alignment and delivery of client expectations.
- Develop and implement account strategies to drive growth and achieve sales targets.
- Regularly review account performance and provide detailed reports/updates to management.
- Conduct business reviews and presentations to clients, showcasing progress, insights, and future opportunities.
- Stay informed about industry trends, competitive landscape, and best practices to effectively support clients.
Qualifications:
- Proven track record of managing key accounts and driving sales growth.
- Exceptional interpersonal and communication skills, with the ability to build strong relationships.
- Strong analytical skills and the ability to identify and seize new opportunities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Willingness to travel as needed to meet clients and attend industry events.