Integrations Manager

2 months ago

Charlotte, United States EDRAY Full time
Job DescriptionJob Description

Integration Manager

Preferred Location: Charlotte, NC

Remote Eligible: TBD

Reports to: Director of Integration Strategy and Execution

About EDRAY EDRAY thrives in the most difficult part of the supply chain - the final mile at the ports. Through proprietary technology, processes, and most importantly - innovation, we work on your behalf with all stakeholders to keep your freight moving in the most efficient way possible.

Summary The Technical Integration Manager is a pivotal role responsible for overseeing and managing system-to-system and manual-to-system data integrations within our core platforms and trading partners. The ideal candidate will lead the integration of various technical solutions, primarily focusing on Electronic Data Interchange (EDI) integrations, as well as managing flat file, FTP, and API integrations. This role entails strategic planning, execution, and support of integrations, ensuring seamless data flow and operational efficiency. The Technical Integration Manager will ensure seamless communication between our systems and those of our partners, optimizing our operations and enhancing overall efficiency.

Key Responsibilities

  • Develop and implement integration strategies and technical requirements.
  • Manage third-party integration relationships and act as the primary point of contact.
  • Oversee the maintenance, testing, and troubleshooting of integration mappings and processes.
  • Collaborate with data quality and operations teams to reduce and mitigate integration data errors.
  • Work closely with IT and Business Intelligence teams to establish effective process monitoring and reporting to meet and maintain integration and data quality SLAs.
  • Represent EDRAY in customer onboarding and third-party integration project discussions.
  • Configure EDI/API data mapping templates, arranging testing, debugging, validation, and go-live activities.
  • Lead and manage a team of Integration Analysts, providing guidance and support providing technical guidance and mentorship.
  • Work with cross-functional teams to develop and implement EDI/API specifications and standards.
  • Ensure all integration projects are completed on time, within scope, and within budget.
  • Maintain comprehensive documentation of integration processes and solutions.
  • Prepare regular reports on integration performance and project status for leaders and stakeholders.

Required Skills/Experience

  • 5+ years of experience in integration management, including EDI/FTP and web services/API integrations.
  • Working knowledge of file types: EDI X12, JSON, XML.
  • Proven experience in technical EDI development (onboarding, mapping, testing) or business analysis in API web service integration (REST and SOAP).
  • Strong project management skills with the ability to lead and coordinate multiple projects.
  • Excellent communication skills, comfortable in an external-facing role.
  • Great interpersonal skills to collaborate effectively with technical and non-technical stakeholders.

Helpful Additional Skills/Experience

  • Experience in the logistics/transportation industry, particularly in trucking, ocean carrier/port operations, or distribution.
  • Familiarity with EDI standards and protocols and hands-on experience with EDI translators and communication protocols (e.g., AS2, FTP, SFTP, API).
  • Proficiency in developing and/or supporting .NET applications for EDI, API, and other integration processes.
  • Ability to write SQL scripts for data analysis and reporting.
  • Familiarity with Dell Boomi or similar integration platforms.
  • Strong problem-solving skills and attention to detail.

Why EDRAY? Join EDRAY and be part of a team that drives innovation in the supply chain industry. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a significant impact on our operations and client satisfaction.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

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