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Director of Commercial Property Management
4 months ago
Founded in 2004, The Menkiti Group is a 100% minority-owned Certified Business Enterprise headquartered in Washington, DC, with additional offices in Worcester, Massachusetts. The Menkiti Group is an integrated real estate services company focused on a double bottom line, measuring success in terms of positive social impact and financial returns. The company was founded with the mission to transform lives, careers, and communities through real estate, and they are committed to driving neighborhood impact and engaging in communities with a long-term lens. Their focuses include urban investment, residential and commercial development, residential sales, and commercial brokerage.
The company’s approach to urban neighborhood transformation and investment is centered upon partnerships with capital investors, local developers, community stakeholders, and small business owners to create thriving urban spaces that drive sustainable neighborhood impact and produce economic growth. The enterprise is dedicated to making smart investments in neighborhoods that are often on the “other side of perception,” to directly impact community vitality. Projects range from residential renovations and the development and tenanting of main street commercial properties to large-scale, mixed-use, transit-oriented development projects.
Over the past 19 years, The Menkiti Group has invested over $360MM in emerging urban neighborhoods, worked on the development of over 3.8MM SF of real estate, and has assisted over 2,000 families in purchasing their first homes. The Menkiti Group currently has over 4.9M SF in its development pipeline including catalytic projects such as MLK Gateway, Bond Bread with Howard University, The Yards Parcels G1 and G2 in partnership with Brookfield, and St. Elizabeths Parcels 7, 8, and 9.
Job DescriptionAt The Menkiti Group, we are dedicated to our mission of transforming lives, careers, and communities through real estate. If you are someone who wants to make a difference in the world, we invite you to elevate your career trajectory with us.
We are seeking a highly motivated Property Manager to work with our asset management and commercial real estate teams to oversee and manage the daily operations of properties within The Menkiti Group Portfolio. This is a high-growth position as the company continues to onboard properties from its $2 billion development pipeline.
Duties & Responsibilities
- Manage a Property Manager and Maintenance Staff.
- Manage all aspects of the assigned properties – “be the expert.”
- Regular interaction with tenants. Maintain a relationship with them to assist in tenant retention and interpreting their concerns.
- Lead preparation of tenant recovery estimates and reconciliations. Work with tenants on questions they may have.
- Lead annual budget process for each assigned property and reforecast when necessary.
- Regular review of operating expenses to ensure properties are operating as budgeted.
- Review and tracking of utility accounts and prepare monthly bill-backs as required.
- Continuous monitoring of rent collections and outstanding balances. Follow company’s collections processes.
- Vendor management to include service provided, insurance requirements met and relationship building. Work with Property Team when bidding out contracts to obtain the best price possible.
- Regular review of invoices for accuracy and coding them properly for payment.
- Maintain security and fire/life safety systems as required.
- Tenant build-out coordination and oversight.
- Conduct regular and thorough property inspections to prevent and identify issues.
- Certificate of Insurance tracking for tenants and vendors.
- Arrange maintenance to meet property needs and prevent risk management concerns.
- Conduct move-in and move-out inspections.
- Accomplish financial goals and report periodically as required on financial performance.
- Work with Marketing and Leasing to maintain occupancy goals. This includes preparing spaces to show well when leasing has a perspective tenant.
- Continually monitor local codes, DOB requirements and Housing Authority rules to ensure proper procedures are being used.
- Communicate issues or budget variances with direct report.
- Ability to interact and direct third party Property Management companies.
- Proven work experience of a minimum of 10 years in Property Management.
- Experience in commercial property management
- Fully understanding property management and its financial aspects.
- Problem-solving skills.
- Strong analytical skills.
- Familiarity with Leases and Lease Administration.
- Competency in MS Office and relevant databases and software.
- MRI or other PM systems experience a plus.
- Customer focus and bottom-line orientation.
- Team-work mentality.
- Strong Customer Service skills and the ability to mediate tenant issues.
- Well organized with excellent time management skills.
Top candidates will be able to maintain structure in a fast-paced environment, possess the flexibility to integrate seamlessly into diverse communication flows, and have the capacity to effectively prioritize. A commitment to quality, composure under pressure, and a positive outlook are paramount.
Additional Information
The Menkiti Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Menkiti Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
