COBRA Support Representative

4 weeks ago

Exeter, United States Cobalt Benefits Group LLC Full time
Job DescriptionJob DescriptionDescription:


Join our team at Cobalt Benefits Group and start an exciting new career in employee benefits solutions. As a COBRA Support Representative, you’ll play an important role in helping us offer customized, self-funded insurance options to our clients and members.


The COBRA Support Representative will be responsible for processing enrollments from plan participants. The ideal candidate will have familiarity with health care and/or health insurance and a can-do attitude, with an affinity to provide top notch service to our members, clients, and partners. The successful Representative is a self-motivated, quick-learning multitasker with superior written and verbal communication skills, who works well individually and as an integral part of a team in a fast-paced, high-volume environment. The position requires a high level of accuracy and the desire to work cooperatively with others to ensure superior service to our participants.

Responsibilities:

  • Assist external and internal customers with COBRA and Direct Bill related inquiries
  • Processing Enrollments, Elections, COBRA/Direct Bill premium payments
  • Request and process COBRA/Direct Bill renewal rates
  • Assist in Client’s Open Enrollment
  • Assist in New Group Implementation
  • Communicating with outside vendors
  • Auditing Records
  • Review and process COBRA appeals for reinstatement
  • Providing excellent client services
  • Special projects and other duties as assigned.
Requirements:
  • Knowledge or familiarity with medical terminology helpful
  • Strong communication and organization skills
  • Ability to multi-task, be detailed oriented, and collaborate with multiple sources.
  • Knowledge of MS Office products and proven ability to adapt to new software systems.

Benefits:


After successfully completing a 60-day waiting period, every Full-time employee has access to our comprehensive benefits package, including:

  • Fantastic medical, dental, and vision insurance- twice annual employer HSA contribution, covering 50% of the plan’s annual deductible
  • Company paid Basic Life and AD&D
  • Company paid Short-Term and Long-Term Disability
  • Flexible Spending Accounts
  • 401(k) Retirement Plan with up to a 6% employer-match (WOW)
  • 10+ paid holidays
  • Generous paid vacation and sick time
  • Lots of fun company events

Who We are:


As a trusted third-party administrator (TPA) specializing in self-funded benefit plans, Cobalt Benefits Group (CBG) is committed to helping employers find high-quality coverage at a cost they can afford. We administer self-funded insurance benefits through our three companies: EBPA, Blue Benefit Administrators of Massachusetts, and CBA Blue.


With over 30 years of experience and a dedicated team of more than 180 employees, we work collaboratively to build customized self-funded health plans, manage claim payments and disputes, and administer other specialized programs such as FSAs, HSAs, COBRA, and retiree billing. Join us as we match employers across our region with the right solutions for their employee benefit needs.


To learn more about working at CBG, visit Careers | EBPA (ebpabenefits.com).

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