Agriculture Customer Service Representative

2 months ago

Exeter, United States Wilbur-Ellis Full time
Are you customer-focused with an attention to detail? Are you proficient with computers and Windows applications? Do you have a positive outlook and excellent communication skills? Are you highly organized with an ability to multi-task and prioritize assignments? If so, we want to hear from YOU

For a century, Wilbur-Ellis has experienced success and growth in marketing and distributing agricultural products and services. Join us and grow your career with a strong and profitable industry leader offering competitive compensation, tremendous growth and development opportunities, and a people-first work environment. Come grow with us

General Purpose and Scope of Position:

This position provides administrative clerical support and is a team member in the interactions and interface between customer, field sales team and operations support to ensure excellent service and overall customer satisfaction. Provides clerical assistance in order processing and inventory management.

Key Skills and Abilities Include:

  • High School Diploma or equivalent
  • Proficiency with computers to intermediate level utilizing Microsoft Windows, Windows applications, and ERP order entry systems. JD Edwards practice and process training will be provided
  • Knowledge of mathematical concepts and the ability to apply such concepts as fractions, percentages, and ratios to practical application with accuracy
  • Ability to sit at a desk and/or computer terminal to perform writing and/or keying/typing information for protracted periods of time
  • Mobility to move freely across uneven terrain both indoors and outdoors safely
Key Personal Attributes Include:
  • Strong interpersonal and effective communication skills (verbal, written, and utilizing all media (phone, e-mail, text)) for interaction with customers and fellow employees including the ability to maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
  • Practical organization skills with strong attention to detail along with the ability to multi-task and prioritize multiple assignments
  • Ability to respond professionally to common inquiries or complaints from sales staff and other employees, customers, regulatory agencies, suppliers, etc.
  • Reads, writes, and speaks the English language fluently
Specific Responsibilities and Key Deliverables Include:
  • Assists with electronic order entry and processing (sales order, shipping documents, invoicing) utilizing JD Edwards Enterprise Resource Planning (ERP) software
  • Responds to customer sales inquiries in a timely, accurate, and appropriate manner
  • As part of the support team, document and process product use recommendations as required
  • Utilizing JDE, enter and process customer's orders as requested. Meet or exceed timelines established under Timely Transaction Processing policy (TTP)
  • Submit and code bills and invoices to our AP department for payment.
  • Work closely with the Sales and Operations team to ensure adequate inventory levels are maintained to meet customer needs. Order product as required.
  • Conduct monthly inventory cycle counts and annual full inventory reconciliations.
  • Assist Sales Team inaccurate customer pricing and quickly resolve any inquires or concerns
  • Prepare standard use and sales reports as well as any custom reports as requested by management, sales, and customer
  • Assist branch manager with paperwork for onboarding new employees and maintaining employee DOT files.
  • Assists other office team members in administrative tasks to ensure quality customer service, meeting deadlines, and sales support
  • Supports Sales and/or Operations Manager as requested
Compensation and Benefits:
  • In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $20.00 - $26.62 per hour.Note that wages may vary based on location, skills, and experience.This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits.
  • This role requires weekend and holiday rotation during the peak season.


COMPANY CULTURE

Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed, and specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people

Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.

Wilbur-Ellis invests in the industry's best workforce

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

Follow our career social media accounts

Instagram:

X/Twitter:

TikTok:

Facebook:

LinkedIn:

Customer Service Representative Exeter CA California Agriculture JD Edwards ERP System Customer Service Representative Exeter CA California Agriculture JD Edwards ERP System Customer Service Representative Exeter CA California Agriculture JD Edwards ERP System Customer Service Representative Exeter CA California Agriculture JD Edwards ERP System Customer Service Representative Exeter CA California Agriculture JD Edwards ERP System Customer Service Representative Exeter CA California Agriculture JD Edwards ERP System Customer Service Representative Exeter CA California Agriculture JD Edwards ERP System

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Agriculture Customer Service Representative

    2 weeks ago

    Exeter, California, United States Wilbur-Ellis Holdings, Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Agriculture Customer Service Representative to join our team at Wilbur-Ellis Holdings, Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.Key...

  • Agriculture Customer Service Representative

    1 week ago

    Exeter, California, United States Wilbur-Ellis Full time

    Investing in Your SuccessWilbur-Ellis is a leading provider of agricultural products and services, and we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues...

  • Agriculture Customer Service Representative

    2 days ago

    Exeter, California, United States Wilbur-Ellis Holdings, Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Agriculture Customer Service Representative to join our team at Wilbur-Ellis Holdings, Inc.Key ResponsibilitiesProvide administrative clerical support and serve as a team member in interactions between customers, field sales teams, and operations support to ensure excellent service and overall...

  • Agriculture Customer Service Representative

    2 months ago

    Exeter, United States Wilbur-Ellis Company, Inc. Full time

    This position provides administrative clerical support and is a team member in the interactions and interface between customer, field sales team and operations support to ensure excellent service and overall customer satisfaction. Provides clerical a Customer Service Representative, Customer Service, Operations Manager, Agriculture, Representative,...

  • Agriculture Customer Service Representative

    3 weeks ago

    Exeter, United States Wilbur-Ellis Company, Inc. Full time

    This position provides administrative clerical support and is a team member in the interactions and interface between customer, field sales team and operations support to ensure excellent service and overall customer satisfaction. Provides clerical a Customer Service Representative, Customer Service, Operations Manager, Agriculture, Representative,...

  • Agriculture Customer Service Representative, Seasonal

    5 months ago

    Exeter, United States Wilbur-Ellis Full time

    ** Agriculture Customer Service Representative, Seasonal (Exeter, CA)** **Job Category****:** Customer Service **Requisition Number****:** AGRIC06005 Showing 1 location **Job Details** **Description** *For nearly a century, Wilbur-Ellis has experienced success and growth in marketing and distributing agricultural products and services. Join us and grow your...

  • Agriculture Customer Service Liaison

    1 month ago

    Exeter, California, United States Wilbur-Ellis Company, Inc. Full time

    Agriculture Customer Service RepresentativeThis position provides administrative clerical support and is a team member in the interactions and interface between customer, field sales team and operations support to ensure excellent service and overall customer satisfaction.Key Responsibilities:Provide clerical support to the customer service teamAssist in...

  • Agriculture Customer Service Representative

    4 weeks ago

    Exeter, California, United States Wilbur-Ellis Company Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Wilbur-Ellis Company. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...

  • Agriculture Customer Service Representative

    3 weeks ago

    Exeter, California, United States Wilbur-Ellis Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Wilbur-Ellis. As a key member of our customer-facing team, you will provide exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide administrative clerical support to ensure excellent...

  • Agriculture Customer Service Representative

    3 weeks ago

    Exeter, United States Wilbur-Ellis Holdings, Inc. Full time

    Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us! Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment. "We...

  • Agriculture Customer Service Representative

    1 month ago

    Exeter, California, United States Wilbur-Ellis Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Wilbur-Ellis. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...

  • Agriculture Customer Service Representative

    1 month ago

    Exeter, United States Wilbur-Ellis Company Full time

    Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us!Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment."We...

  • Customer Service Representative

    4 weeks ago

    Exeter, New Hampshire, United States Southern District YMCA Camp Lincoln, Inc. Full time

    Customer Service RepresentativeThe Southern District YMCA is seeking a highly motivated and customer-focused individual to join our Welcome Center Team. As a Customer Service Representative, you will be the primary point of contact for members and guests, providing exceptional service and support.Key Responsibilities:Provide excellent customer service to...

  • Customer Service Representative

    1 week ago

    Exeter, California, United States FH Cann & Associates Full time

    Job Summary:F.H. Cann & Associates is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. This role will involve receiving in-bound calls, providing answers to questions, and data entry of sensitive information. You will...

  • Customer Service Representative

    1 week ago

    Exeter, New Hampshire, United States Southern District YMCA Camp Lincoln, Inc. Full time

    Customer Service RepresentativeThe Southern District YMCA is seeking a highly motivated and customer-focused individual to join our Welcome Center Team. As a Customer Service Representative, you will be the primary point of contact for members and guests, providing exceptional service and support.Provide excellent customer service to members, guests, and...

  • Customer Service Representative

    2 weeks ago

    Exeter, California, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul products and services,...

  • Customer Service Representative

    3 weeks ago

    Exeter, California, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the help they need, and maintaining our equipment.Responsibilities:Assist customers with U-Haul products...

  • Customer Service Representative

    3 weeks ago

    Exeter, United States U-Haul Full time

    Location: 32 Middle Rd, Brentwood, New Hampshire 03833 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    7 days ago

    Exeter, New Hampshire, United States GIBBS OIL COMPANY LP Full time

    Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. This role will involve running the cash register, completing shift paperwork, stocking shelves, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Customer Service Representative

    1 month ago

    Exeter, New Hampshire, United States Community Veterinary Partners Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Community Veterinary Partners. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.Key Responsibilities:Answer telephones and respond to client inquiries in a...