Receptionist

1 month ago


Riverside, United States Elevate Specialist, LLC Full time
Job DescriptionJob Description

Front Desk Receptionist Wanted: Join Our Dental Practice and Enjoy a Competitive Compensation and Benefits Package

At Dental Implants GPS, we are committed to providing exceptional dental care to our patients while fostering a welcoming and professional environment. We are currently seeking a friendly and detail-oriented Front Desk Receptionist to join our team and ensure an outstanding patient experience from the moment they walk through our doors.

Job Details:

  • Compensation: $22 - $26 per hour
  • Schedule: Full-time, Monday to Friday.

Our Benefits Include:

  • PTO: Earn one week of paid time off after one year of employment, two weeks after three years, and three weeks after five years.
  • Sick Time: Accrue one hour of sick time for every 30 hours worked from day one, with a maximum accrual of 48 hours per year. Unused hours roll over each year.
  • Insurance: Become eligible for full benefits after 90 days of employment. We contribute $200 per month toward the medical plan of your choice, and all health insurance plans include a complimentary $10,000 life insurance policy.
  • Additional Insurance: Customize your benefits by adding extra life insurance, disability, dental, and vision coverage.
  • HSA and FSA: Choose from a Health Savings Account or Flexible Spending Account to cover qualified medical expenses.
  • 401(k): Participate in our 401(k) plan after one year of employment. We contribute 3% of your salary to your account each working year, starting at the end of your second year.
  • Paid Holidays: Enjoy six paid holidays per year.

Responsibilities:

As our Front Desk Receptionist, your primary responsibilities will include:

  • Warmly greeting patients, visitors, and vendors, creating a friendly and welcoming atmosphere.
  • Checking patients in and out, collecting necessary information, and updating patient records accurately.
  • Scheduling and confirming patient appointments using our dental software.
  • Answering phone calls, responding to inquiries, and providing information about our dental services.
  • Verifying insurance coverage and assisting patients in understanding their benefits.
  • Handling patient check-in and check-out processes, including collecting payments, processing insurance claims, and providing receipts.
  • Maintaining a tidy and organized front desk area, ensuring cleanliness and a professional appearance.
  • Assisting with administrative tasks, such as filing, photocopying, and scanning documents.
  • Collaborating with the dental team to ensure efficient patient flow and resolve any scheduling conflicts or issues.
  • Following HIPAA guidelines and maintaining patient confidentiality at all times.
  • Providing excellent customer service and addressing patient concerns or complaints in a professional and compassionate manner.

Qualifications:

  • High school diploma or equivalent required; additional education in office administration or related field is a plus.
  • Proven experience as a front desk receptionist or in a similar customer service role.
  • Excellent verbal and written communication skills, with a professional and friendly phone etiquette.
  • Strong organizational skills and attention to detail.
  • Proficient in using dental practice management software is a plus.
  • Knowledge of dental terminology and procedures is preferred but not required.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Strong problem-solving skills and the ability to remain calm and composed under pressure.
  • Proficiency in using standard office equipment.

We look forward to welcoming you to the Dental Implants GPS team


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