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Receptionist
1 month ago
Front Desk Receptionist Wanted: Join Our Dental Practice and Enjoy a Competitive Compensation and Benefits Package
At Dental Implants GPS, we are committed to providing exceptional dental care to our patients while fostering a welcoming and professional environment. We are currently seeking a friendly and detail-oriented Front Desk Receptionist to join our team and ensure an outstanding patient experience from the moment they walk through our doors.
Job Details:
- Compensation: $22 - $26 per hour
- Schedule: Full-time, Monday to Friday.
Our Benefits Include:
- PTO: Earn one week of paid time off after one year of employment, two weeks after three years, and three weeks after five years.
- Sick Time: Accrue one hour of sick time for every 30 hours worked from day one, with a maximum accrual of 48 hours per year. Unused hours roll over each year.
- Insurance: Become eligible for full benefits after 90 days of employment. We contribute $200 per month toward the medical plan of your choice, and all health insurance plans include a complimentary $10,000 life insurance policy.
- Additional Insurance: Customize your benefits by adding extra life insurance, disability, dental, and vision coverage.
- HSA and FSA: Choose from a Health Savings Account or Flexible Spending Account to cover qualified medical expenses.
- 401(k): Participate in our 401(k) plan after one year of employment. We contribute 3% of your salary to your account each working year, starting at the end of your second year.
- Paid Holidays: Enjoy six paid holidays per year.
Responsibilities:
As our Front Desk Receptionist, your primary responsibilities will include:
- Warmly greeting patients, visitors, and vendors, creating a friendly and welcoming atmosphere.
- Checking patients in and out, collecting necessary information, and updating patient records accurately.
- Scheduling and confirming patient appointments using our dental software.
- Answering phone calls, responding to inquiries, and providing information about our dental services.
- Verifying insurance coverage and assisting patients in understanding their benefits.
- Handling patient check-in and check-out processes, including collecting payments, processing insurance claims, and providing receipts.
- Maintaining a tidy and organized front desk area, ensuring cleanliness and a professional appearance.
- Assisting with administrative tasks, such as filing, photocopying, and scanning documents.
- Collaborating with the dental team to ensure efficient patient flow and resolve any scheduling conflicts or issues.
- Following HIPAA guidelines and maintaining patient confidentiality at all times.
- Providing excellent customer service and addressing patient concerns or complaints in a professional and compassionate manner.
Qualifications:
- High school diploma or equivalent required; additional education in office administration or related field is a plus.
- Proven experience as a front desk receptionist or in a similar customer service role.
- Excellent verbal and written communication skills, with a professional and friendly phone etiquette.
- Strong organizational skills and attention to detail.
- Proficient in using dental practice management software is a plus.
- Knowledge of dental terminology and procedures is preferred but not required.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Strong problem-solving skills and the ability to remain calm and composed under pressure.
- Proficiency in using standard office equipment.
We look forward to welcoming you to the Dental Implants GPS team
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