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Patient Services Coordinator

2 months ago

Riverside, California, United States AHMC Healthcare Full time

Position Overview:

The role of the Receptionist is pivotal in creating a welcoming environment for patients and visitors. This position involves greeting individuals, providing guidance, and facilitating communication between patients and healthcare professionals. The Receptionist is responsible for managing incoming calls, scheduling appointments, and organizing patient documentation.

Key Responsibilities:

  • Welcome and assist patients and visitors with professionalism.
  • Serve as a crucial link between patients and medical staff.
  • Handle telephone inquiries and manage appointment scheduling.
  • Prepare and maintain patient records accurately.

Qualifications:

  • High School diploma is required.
  • Associate's degree is preferred.
  • Current CPR certification is necessary.
  • A minimum of one year of experience in a receptionist or administrative support role.
  • Exceptional communication skills, both verbal and written, with proficiency in telephone etiquette and patient triage.
  • Strong organizational and time management abilities.
  • Ability to collaborate effectively within a team and exhibit a customer-focused approach.

This position is essential in supporting patients and their families throughout their healthcare journey.