Current jobs related to Wireless Customer Success Representative - San Jose - TM Management Group

  • Wireless Customer Success Representative

    4 weeks ago

    San Jose, California, United States TM Management Group Full time

    Job SummaryWe are seeking a highly motivated and results-driven Wireless Customer Success Representative to join our team at TM Management Group. As a Wireless Customer Success Representative, you will be responsible for directly engaging with customers to communicate information regarding available business-specific products and services, answering and...

  • Wireless Customer Success Representative

    1 week ago

    San Jose, California, United States TM Management Group Full time

    Job OverviewWe are seeking a highly motivated and results-driven Wireless Customer Success Representative to join our team at TM Management Group. As a key member of our sales and customer service team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic sales and support initiatives.Key...

  • Wireless Sales Representative

    3 days ago

    San Jose, California, United States Apex Syndicate Full time

    Job OverviewApex Syndicate is a leading provider of wireless products and services, dedicated to connecting customers with the latest technology. As a Wireless Sales Trainee, you will play a crucial role in our mission to deliver exceptional customer experiences.Key Responsibilities:Engage with customers to understand their wireless needs and provide...

  • Wireless Customer Success Advocate

    3 weeks ago

    San Francisco, California, United States TM Management Group Full time

    Job OverviewAt TM Management Group, we are seeking a highly motivated and results-driven Wireless Customer Success Representative to join our team. As a key member of our sales and customer service team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective communication, relationship-building,...

  • Sales Representative

    4 weeks ago

    San Antonio, Texas, United States JAB Wireless Full time

    Job Title: Representative, Door-to-Door SalesWe are seeking a highly motivated and results-driven Sales Representative to join our team at JAB Wireless. As a Sales Representative, you will be responsible for expanding our presence in rural and suburban communities by delivering exceptional fiber and wireless internet services.Key Responsibilities:Drive sales...

  • Sales Representative

    7 days ago

    San Antonio, Texas, United States Optimal Wireless Full time

    Job Title: Sales RepresentativeOptimal Wireless is seeking a Sales Representative to join our team. As a Sales Representative, you will be responsible for selling wireless phones, service plans, and accessories in a fast-paced environment.Key Responsibilities:Sell wireless phones, service plans, and accessoriesDeliver outstanding customer serviceStrive to...

  • Wireless Customer Service Representative

    4 weeks ago

    San Elizario, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network. Today, our brands include...

  • Wireless Communications Specialist

    2 days ago

    San Diego, California, United States Day Wireless Systems Full time

    Job Summary: We are seeking a skilled Wireless Communications Specialist to join our team at Day Wireless Systems. The ideal candidate will have experience in troubleshooting, repairing, and maintaining wireless communication equipment, including 2-way radios, transmitters, receivers, and antennas.Key Responsibilities:Diagnose and resolve wireless...

  • Wireless Communications Specialist

    7 days ago

    San Diego, California, United States Day Wireless Systems Full time

    Job Details Job Location San Diego, CA Salary Range $21.00 - $23.99 Hourly Description This is an apprenticeship opportunity for the University of California San Diego.Key Responsibilities:Diagnose and troubleshoot wireless communication equipment issues with customers in a positive and efficient manner.Perform diagnostic and analytical tests to diagnose and...

  • Management Training

    1 week ago

    San Bernardino, United States START NEXT WEEK Full time

    Our success at KSE Systems lies in our team members and clients working together to bring technology solutions to the local region. We are expanding our management trainee team and looking to fill a full time position for our San Bernardino office immediately. We provide entry-level training on technology usage, consumer relations, product and service...

  • Wireless Communications Equipment Technician

    3 days ago

    San Diego, California, United States Day Wireless Systems Full time

    Job Summary:Day Wireless Systems is seeking a skilled Wireless Communications Equipment Technician to join our team. As a key member of our team, you will be responsible for troubleshooting, repairing, and maintaining wireless communication equipment, including 2-way radios, transmitters, receivers, and antennas.Key Responsibilities:Diagnose and repair...

  • Wireless Test Solutions Specialist

    4 weeks ago

    San Jose, California, United States Teradyne Full time

    About the RoleWe are seeking a highly skilled Global Account Manager to lead technical sales campaigns for wireless test solutions. As a leading provider of wireless test solutions, LitePoint is known for innovative products that are simple to use, robust in production, and offer leading-edge performance for the latest wireless technologies.Key...

  • Wireless Sales Consultant

    2 months ago

    San Antonio, Texas, United States Victra - Verizon Wireless Premium Retailer Full time

    About the RoleVictra, a Verizon Wireless Premium Retailer, is seeking a highly motivated and customer-focused Wireless Sales Consultant to join our team. As a Wireless Sales Consultant, you will be the face of Victra and Total Wireless, delivering world-class service to every guest, every time.Key ResponsibilitiesProvide exceptional customer service,...

  • Customer Success Representative

    1 week ago

    San Diego, California, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Earning PotentialAre you ready to take your career to the next level and earn a system-driven income? At Symmetry Financial Group - Gary Uyemura, we're looking for ambitious individuals to join our team as a Customer Success Representative. As a Customer Success Representative, you'll have the opportunity to work with clients who are genuinely...

  • AT&T Customer Service Representative

    4 weeks ago

    San Antonio, Texas, United States Fresh Success Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as an AT&T Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting AT&T products and services.Key Responsibilities:Provide timely and effective...

  • Wireless Sales Representative

    7 days ago

    San Diego, California, United States BeMobile Full time

    BeMobile Wireless Sales AssociateWe are seeking a motivated and results-oriented Sales Representative to join our growing team at BeMobile, a Verizon Wireless authorized retailer. As a Sales Partner, you will be responsible for generating leads, communicating clearly with customers, and providing exceptional customer service.Key Responsibilities:Listen...

  • Customer Success Representative

    3 weeks ago

    San Diego, California, United States Divergent Marketing Solutions Full time

    About Divergent Marketing SolutionsWe take pride in our competitive, yet friendly and family-oriented work environment. Our culture fosters continuous personal and professional growth, built on principles of respect, trust, and challenge.We are seeking a highly skilled and motivated Customer Success Representative to help us acquire new clients, expand into...

  • Wireless Sales Representative

    4 weeks ago

    San Diego, California, United States OSL Retail Services Inc Full time

    Unlock Your Earning PotentialAre you ready to take your career to the next level? As a Wireless Sales Associate at OSL Retail Services Inc, you'll have the opportunity to deliver exceptional customer experiences and sell cutting-edge mobile technology.What We OfferA competitive base salary with uncapped commissions and comprehensive benefitsOpportunities for...

  • Customer Success Representative

    4 weeks ago

    San Diego, California, United States Sunsational Swim School Full time

    About UsSunsational Swim School is a rapidly growing family-owned company that provides private swim instruction at home and community pools. We are the nation's largest on-demand provider of this service, serving 40 metro areas with over 2000 instructors nationwide.Job DescriptionWe are seeking a Customer Success Representative to join our team. As a key...

  • Customer Success Specialist

    3 weeks ago

    San Jose, California, United States Zscaler Full time

    About ZscalerZscaler is a leading provider of cloud-based security solutions, serving thousands of enterprise customers worldwide, including 40% of Fortune 500 companies. Founded in 2007, our mission is to make the cloud a safe and secure place for businesses to operate.Our Customer Success Strategy & Operations TeamWe use data-driven insights and market...

Wireless Customer Success Representative

2 months ago

San Jose, United States TM Management Group Full time $45,000 - $58,500
Job DescriptionJob Description

The Wireless Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available business-specific products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Wireless Customer Success Representative, you must be proficient in building rapport and establishing relationships with various types of people. The main objective of this position is to combine your previous experience in customer service and your energetic, tenacious personality as a way to deliver an exceptional customer experience.

As a team, we are committed to challenging the status quo of the customer experience and, instead, delivering an experience that is solutions-focused, personal, and uplifting. This is also how we approach our team when it comes to personal development and advancement opportunities. Our mission is to uplift each team member to pursue their personal goals and attain the level of growth and success they are looking for.

 

Responsibilities of the Wireless Customer Success Representative:

  • Provide pertinent product and service information to customers 
  • Directly consult with customers to understand their wants and needs and provide curated recommendations that address both
  • Develop and build relationships with new customers 
  • Answer and address questions and concerns in the most efficient way and escalate concerns to the appropriate department or team member
  • Overcome objections respectfully and professionally
  • Ensure complete satisfaction throughout the entire experience
  • Receive customer feedback regarding the products, services, and sign-up process to relay to upper management and improve the customer experience
  • Attend daily meetings and training sessions to build upon product knowledge, learn new customer service tactics, and stay up to date on available promotions
 

Requirements of the Wireless Customer Success Representative:

  • 1-3 years of successful sales, customer service, cold-calling, or client relations experience
  • Possess a solution-oriented mindset with the ability to overturn objections and answer technical questions, address customer's needs, and react quickly
  • Excellent presentation, negotiation, and verbal communication abilities
  • Independent and self-motivated, but can also work effectively in a team setting
  • Work with a multitude of people both externally and internally with customers and team members
  • Outstanding time management, prioritization, and organization skills

#LI-Onsite

Powered by JazzHR

GA2LQhzlCg