People Services Specialist

2 weeks ago

North Little Rock, United States EngageMED, Inc. Full time
Job DescriptionJob DescriptionDescription:

Position: People Service Specialist

Department: People Services

FLSA Status: Non-Exempt

Reports To: People Services Manager


JOB DESCRIPTION


JOB SUMMARY:

The People Services Specialist will assist with labor relations and human resources matters, gathering, collecting, and maintaining documents and records required for contract and policy development, and investigations.


Supervisory Responsibilities:

None

Duties/Responsibilities:

  • Handles routine labor relations and human resource inquiries related to policies, procedures, and refers complex matters to appropriate Business Partner.
  • Serves as the initial contact for all incoming department calls and liaison for intake and assessment of employee complaints.
  • Assists with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.
  • Conducts surveys and research material related to human resource policies, and compensation. Collects information and reports results to EVP of People and Culture.
  • Manages Department of Workforce Services Unemployment Claims.
  • Employment verifications in absence of Payroll Manager.
  • Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, labor relations, and human resources.
  • Assists with preparation of plans, policies, documents, and reports including EEO-1, affirmative action plans, organizational charts, and employee handbooks.
  • Performs other duties as assigned.


Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal, and conflict resolution skills.
  • Excellent time management skills with the proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Thorough understanding of laws, regulations, and guidelines related to HR.
  • Proficient with Microsoft Office or related software.

Education and Experience:

Bachelors degree in Human Resources, Labor Relations, Business, or related field required.

At least two years of professional human resource administration required with experience in employee relations preferred.


OTHER KEY SKILLS:

  • Team player - possess a positive attitude and demonstrates honesty and integrity in all endeavors.
  • Ability to understand, apply and analyze financial data.
  • Strong work ethic with the ability to self-start and work independently or as part of a diverse team.
  • Detail oriented and organized with the ability to easily identify areas that require improvement.


Requirements:


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