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Assistant Community Manager

4 months ago

Madison, United States Northland Full time
Job DescriptionJob Description

About the Community: Preserve West is a 318-unit, garden-style apartment community located in Madison, WI. At Preserve West, our residents get to enjoy the many community amenities, including personal climate control units, a 24-hour fitness center, outdoor common areas with grills, and a resident clubhouse.

About the Role: Northland is seeking an Assistant Community Manager to support the Community Manager with day-to-day operations at the community. The Assistant Manager monitors and enforces compliance with all company policies and procedures, assists with the supervision of leasing and maintenance staff in the absence of the manager, and oversees rent collection and delinquency. In collaboration with the Community Manager, the Assistant Manager will also be responsible for profitability, cost control, and maintaining the operating budget.

Northland's management team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, the Assistant Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities.

Qualifications & Requirements: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • At least two years of experience in a sales or customer-facing role is required. Hospitality or property management experience is strongly preferred.
  • The ability to multitask and manage time effectively while adhering to certain deadlines.
  • Strong communication skills and the ability to work collaboratively with staff, residents, and vendors.
  • Previous experience leading a team or others is preferred.

Benefits Highlights:

  • Competitive Bonus Structure
  • 401(k) + Company Match
  • Medical, Dental, & Vision Insurance
  • Generous PTO (including birthdays & well-being time)
  • Employee Apartment Discounts
  • Employee Assistance Program
  • Educational & Vocational Assistance

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.