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Luxury Cruise Specialist

2 months ago

Fort Lauderdale, United States LUXE Full time
Job DescriptionJob Description

Remote Cruise Specialist

About Us: Embark on a thrilling career as a Remote Cruise Specialist with our dynamic team. If you have a love for the sea, a passion for travel, and enjoy creating unforgettable cruise experiences, this role is tailor-made for you. Join us in helping clients set sail on the adventure of a lifetime

Roles & Responsibilities:

  • Curate Dream Cruises: Research, plan, and execute exceptional cruise itineraries that cater to the unique preferences and desires of our clients.

  • Client-Centric Approach: Understand individual client needs to create personalized cruise packages that exceed expectations.

  • Continuous Learning: Engage in ongoing training to stay up-to-date with the latest cruise trends, ship offerings, and industry updates.

  • Cruise Line Specialization: Attend webinars with cruise line representatives to become a specialist in specific cruise destinations and offerings.

  • Budget Management: Work within client budgets, providing recommendations that offer exceptional value and a memorable cruise experience.

  • Promotional Initiatives: Develop compelling promotional materials to showcase our cruise offerings and attract new clients.

  • Stay Informed: Keep abreast of changing cruise regulations and adapt plans accordingly.

  • End-to-End Cruise Bookings: Handle all aspects of cruise bookings, including cabin selection, shore excursions, dining arrangements, and any special requests.

  • Client Communication: Maintain effective communication with clients before, during, and after their cruise, ensuring a seamless and enjoyable experience.

  • Issue Resolution: Address and resolve any concerns or issues that may arise during the booking process or cruise, ensuring client satisfaction.

  • Networking: Foster relationships with cruise line representatives and stay informed about new cruise packages and offerings.

Requirements:

  • Age and Authorization: Must be at least 18 years old and authorized to work in the US.

  • Communication Skills: Strong communication skills are essential, with a customer service or sales background considered a plus.

  • Tech Savvy: Must have a smartphone with internet access; a laptop is recommended but not required.

  • Cruise Enthusiast: Personal cruise experience is a significant plus, although not mandatory.

  • Customer Service Background: Previous experience in customer service or hospitality is advantageous but not required.

Benefits:

  • Flexible Schedule: Enjoy the flexibility of a remote work schedule.

  • Cruise Perks: Experience the joy of cruising with exclusive perks and benefits.

  • Licensed & Bonded: Join a reputable and established organization.

  • Independent Contractor (1099): Enjoy the benefits of being an independent contractor.

  • Personal Website: Showcase your cruise expertise with a personal website provided by us.

  • Insurance Coverage: Benefit from E&O Insurance with Fraud Protection.

  • Continuous Training: Access daily training sessions to enhance your cruise knowledge and skills.

  • Cruise Specialist Certification: Gain valuable certifications to elevate your profile in the cruise industry.

How to Apply: Ready to set sail on a rewarding career? Send your resume to apply. Join us in creating unforgettable cruise adventures for our clients

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