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Operations and Education Coordinator

2 months ago

Chicago, United States Association Management Center Full time
Job DescriptionJob Description

Association Management Center (AMC) is a trusted partner to more than 28 leading associations and professional societies. Our talented team of more than 150 professionals provides the day-to-day operational management our clients need to achieve their business goals. We are proud to support our clients in the impactful work they do and to create a workplace in which all are welcomed and celebrated for the diverse skills, experiences, and backgrounds they bring. At AMC, you'll join a dynamic team of collaborative, innovative, and supportive professionals and can 'Achieve What You Believe'.

The Operations Coordinator will help coordinate, manage, and implement various projects and/or programs for two AMC clients, the American College of Academic Addiction Medicine (ACAAM) and the National Association of Neonatal Nurses (NANN). This role will collaborate with staff, vendors, Board members, and volunteers to manage various projects/programs and achieve project/program goals.

Role Responsibilities

Operations:

  • Provide administrative support to Executive Director, Operations, Education, and other team members
  • Develop agendas, take minutes, maintain records of administrative documents, and manage logistics for board and committee meetings.
  • Support annual awards, nominations, scholarship, volunteer and other calls, including developing and reviewing applications, and corresponding with applicants.
  • Process invoices, manage check requests from volunteers, and code credit card transactions monthly.
  • Manage polls, schedule meetings, develop agendas and minutes, and follow up on pressing issues for assigned committees.
  • Provide support for ad hoc projects and organization administration.

Membership/ Education

  • Maintain monthly reports and act as main contact for all membership-related data. Provide written leadership updates related to membership data and trends.
  • Support membership renewal and retention efforts.
  • Manage and serve as main contact for and administrator for Learning Management Systems.
  • Administer the educational components of the annual conference including the call for proposals, the proposal review process, communications with speakers, hotel reservations and reviewing presentations.
  • Coordinate, manage and implement logistics for specialty showcase, virtual graduation, and member convenings.
  • Support and manage educational offerings and programs.



  • Bachelor's degree
  • 3-5 years of experience working in non-profits or associations
  • Project management experience preferred
  • Strong customer service orientation
  • Ability to organize and manage multiple projects at once
  • Experience with volunteer management
  • Ability to approach work proactively and problem solve
  • Willingness to learn new web-based programs
  • Proficiency in: Microsoft Office Suite, Adobe, and Zoom
  • Exceptional time management skills
  • Travel: Ability to travel out of state and overnight 1-2 times per year. Ability to travel by all modes of transportation including car, plane and train.
  • Physical: Sitting, Walking, Standing, Manual Dexterity, Hearing and Seeing.

Association Management Center is an equal opportunity employer. We are committed to building a diverse team in which all employees are welcomed, valued and respected for their individual strengths, perspectives, and contributions.

Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.