Warehouse System Support Technician
2 months ago
Are you a tech-savvy professional with a passion for optimizing warehouse systems? We are seeking a Warehouse System Support Technician to join our team in Redlands, CA. This is an excellent opportunity to contribute to the efficiency and success of a leading food distribution center.
Job Title: Warehouse System Support Tech | Pay Rate: $19/HR | Shift: 8:00am-4:30pm // Days Off: Mon/Sun (5 Days X 8 Hour Shift) and Start Time: 5:00am-3:30pm // Days Off: Sun/Mon/Tues (4 Days X 10 Hour Shift)
* schedules are subject to change if need be*
Tasks/Responsibilities:
- installing and configuring computer systems;
- monitoring and maintaining computer systems and networks;
- talking staff/clients through a series of actions, either face to face or over the telephone;
- troubleshooting system and network problems
- replacing parts as required;
- supporting new applications;
- setting up new users;
- responding help desk tickets;
- working continuously on a task until completion (or referral to third parties, if appropriate);
- prioritizing and managing several open cases at one time;
- enforcing IT policy
Required Skills:
The following skills will be required to perform the functions of the job:
- Advanced knowledge of all Microsoft Windows desktop and server operating systems
- Working knowledge of Microsoft Active Directory, Group Policy, WSUS, SharePoint 2010 and Exchange 2010
- Advanced knowledge with Wi-Fi and Bluetooth technology
- Working knowledge of help desk ticketing software (preferably Spiceworks)
- Working knowledge of TCP/IP, DNS, and LAN concepts
- Advanced knowledge of desktop and server hardware as well as peripherals
- Advanced knowledge of all Microsoft Office suites
Preferred Skills:
- CompTIA or Microsoft certifications
- Experience in Microsoft Visual Studio, Expressions Suite, and PowerShell
- Experience with Warehouse Management Software, Vocollect Voice software and EDI functions
- Advanced knowledge of WebApp development within SharePoint 2010 or 2013
- Knowledge of Microsoft SQL 2008 through 2010
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