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Operations Support Coordinator

2 months ago

Redlands, California, United States Sanborn's Air Conditioning & Heating Full time
Sanborn's Air Conditioning and Heating is seeking a detail-oriented, full-time Operations Support Coordinator to enhance the efficiency of our office and warehouse operations. This position operates on a Monday-Friday, 8 am - 5 pm schedule and offers a competitive compensation range of $16.50-$25.00/hour. As a local leader in the industry, we believe that dedication can be enjoyable.

Alongside competitive pay and a supportive work environment, we provide our Operations Support Coordinator with the following benefits:
  • MEDICAL INSURANCE
  • PAID VACATION
  • PAID HOLIDAYS
  • ADVANCEMENT OPPORTUNITIES
  • CONTINUOUS TRAINING

OUR IDEAL OPERATIONS SUPPORT COORDINATOR
  • Career-focused - Seeking more than just a position
  • Collaborative - Works effectively with team members
  • Reliable - Arrives on time and prepared
  • Proactive - Takes initiative and completes tasks
  • Articulate - Communicates information clearly and instructs others

ABOUT SANBORN'S AIR CONDITIONING AND HEATING
The foundation of our success is teamwork. We pride ourselves on delivering exceptional service to our valued customers. Our primary goal is to educate clients while providing them with cost-effective home comfort solutions. We also address indoor air quality concerns to ensure our clients breathe the healthiest air possible.

Our achievements are attributed to our dedicated and motivated team members. We genuinely appreciate each employee and strive to create opportunities for career growth within a positive team atmosphere.

OPERATIONS SUPPORT COORDINATOR RESPONSIBILITIES
In addition to maintaining smooth business operations, you will play a crucial role in ensuring customer satisfaction. Responsibilities include answering calls, scheduling and confirming appointments, processing purchase orders, and managing invoices. By consistently delivering excellent customer service and actively listening to client needs, you contribute significantly to our company's success.
  • Experience in customer service
  • Familiarity with multi-line phone systems
  • Background in HVAC roles preferred
  • Ability to manage multiple tasks such as ordering supplies, customer service, and technician dispatch
  • Proficient in Excel and QuickBooks
  • HVAC industry experience is a plus but not mandatory

Do you possess the ability to inspire and guide others? Are you organized and capable of planning ahead? Do you excel in time management and prioritizing tasks? If so, we encourage you to consider this opportunity.

ARE YOU READY?
If you are enthusiastic about this role, we look forward to reviewing your application.