Logistics Coordinator
2 weeks ago
Logistics Coordinator
Temp-to-Hire Opportunity
Houston, Texas 77058
Job type: Full-time
$20-$22.50/hr
Key Responsibilities:
- Own and manage end-to-end customer experience, ensuring compliance with company procedures
- Coordinate freight bookings with carriers and arrange truck transportation for bulk items
- Collaborate with cleaning facilities to ensure proper handling of containers
- Take full financial responsibility for transports, including invoicing of additional charges
- Resolve customer issues promptly, engaging relevant stakeholders for effective resolution
- Address shipment-related issues through timely communication using Outlook and our TMS
- Understand implications on company revenue and act in line with set targets
- Drive continuous improvement opportunities to lower costs
- Monitor service levels, identify root causes for unmet targets, and report potential service failures to management
- Maintain consistent availability during scheduled times
Education and Experience:
- High School Diploma or equivalent (bachelor’s degree preferred
- 1 to 3 years equivalent experience in the transportation industry (preferred)
- Minimum 2 years customer service experience required
Technical Skills and Competencies
- Excellent MS Office proficiency, especially in Excel, Word, and Outlook
- Highly motivated self-starter capable of working independently
- Strong analytical skills
- Ability to collaborate across organizational lines, from peers to Senior Management
- Efficient communication with precise details for instructions
- Objective feedback provider
- Organizational and time management skills, including multitasking and prioritizing
- Drive for results and success, conveying a sense of urgency and overcoming obstacles
- Teamwork-oriented with a customer/solutions-focused approach
Keywords: MS Office, Analytical Skills, Communication, Time-Management, Customer Service, Excel, Outlook, Word, Teamwork
#1820
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