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Sales Specialist

2 months ago

Meridian, United States The Franklin Group Full time
Job DescriptionJob DescriptionDescription:

Let’s share a little about FBS and then we welcome you to apply:

  • We are so proud to be 100% Employee Owned. We hire owners, not employees This means that employees earn ownership in our company through their work and build their net worth based on the company’s change in value over time. Once eligible, you start your journey to ownership with an annual gift of stock averaging 17% of what you make each year
  • For our sixth consecutive year, we ranked in the Top 10 Best Places to Work in Idaho.
  • Franklin Building Supply is a lumber and building material company that has been in business for more than 45 years. We have locations spread across Idaho and one in Nevada.
  • We supply just about everything besides plumbing and electrical to build homes. Our focus is on serving professional home builders. Along with supplying materials, we install a wide range of products including framing, overhead doors, insulation, gutters, siding, and more. We also manufacture some products including trusses, cabinets, doors, and granite countertops.
  • Our company is full of outstanding people who have been working for Franklin Building Supply for 10, 20, or 30 years. We’re working harder than anyone else in our market to get better every day, adding value for customers and improving the value of our company for our employee-owners.
  • We are committed to working safer, smarter, and more efficiently than ever. We are making significant investments in tools, equipment, training, and positions like this to help our team reach its potential.
  • Along with competitive compensation, we offer competitive benefits that would be expected including medical/Rx, vision and dental insurance, 401(k), paid time off, holiday pay, disability & life insurance, etc.

Primary Purpose:
Maintain and grow the existing customer base for Countertops, Cabinets, Flooring, and Tile through strategic prospecting, sales development, quoting, and customer follow-up. Deliver exceptional customer service with a positive attitude.


Duties and Responsibilities:

  • Quoting and Estimating:
    Provide accurate and detailed price quotes and building material estimates for current and potential customers, based on their blueprints.
  • Job Site Visits:
    Visit job sites to monitor work progress, identify additional customer needs, and target potential new customers.
  • Product Expertise:
    Maintain an in-depth knowledge and understanding of the products you specialize in, including their applications and benefits.
  • Competitive Analysis:
    Understand the competition and develop strategies to better serve our customers, positioning our products and services as superior.
  • Sales and Education:
    Sell products to customers in our target area by educating them on the benefits and features of Franklin Building Supply's offerings.
  • Account Evaluation:
    Regularly evaluate accounts to identify opportunities for cross-selling and upselling additional products and services.
  • Customer Assistance:
    Educate customers and assist them with their purchasing decisions, offering value-engineered solutions when necessary.
  • Order Processing:
    Collaborate with the Account Coordinator to acquire special orders and ensure all customer requests, orders, and invoices are processed accurately and to the customer's satisfaction.
  • Customer Interaction:
    Greet customers and sub-contractors in a friendly and professional manner, fostering positive relationships.

Important, May Be Essential Depending on Specific Duties/Tasks Assigned:

  • Additional Duties:
    Perform other duties as assigned, contributing to the overall success of the team.
  • Training and Meetings:
    Participate in scheduled meetings and training sessions to stay updated on industry trends and product knowledge.
Requirements:

Required:

  • Sales Experience:
    Minimum of 5 years of sales experience, preferably in the building materials industry.
  • Team Player:
    Work cohesively with coworkers, being self-motivated and collaborative.
  • Adaptability:
    Willing to adapt to changes in the building industry and eager to learn new products and processes to expand your customer base and market share.
  • Customer Trust:
    Focus on building trust with customers to provide a positive experience and contribute to business growth.
  • Flexibility:
    Able to adjust your planned daily schedule to accommodate unplanned urgencies or customer needs.
  • Professionalism:
    Carry yourself with pride, remain calm in a crisis, and communicate effectively with difficult individuals without being reactive.
  • Action-Oriented:
    Ambitious, consistently do your best, and stay focused on the job at hand.
  • Attention to Detail:
    Possess excellent organizational skills and a keen eye for detail.
  • Physical Capability:
    Ability to lift up to 20 pounds throughout the day as needed.
  • Driving Requirements:
    Possess a valid driver’s license with a clean driving record