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Store Manager at FE RENO

1 month ago

Reno, United States FE Reno Full time
Job DescriptionJob Description

Why You Should Check Out FINGERPRINTING EXPRESS?

●      Fingerprinting Express’s Culture To Care® provides an inclusive, safe, and positive work environment.

●      FE is Nevada's largest Livescan Fingerprint Background Check Provider and one-stop services for physicals, TB Testing, Titers and Drug Testing.

●      We have the most FIVE STAR reviews on YELP, Google, and the Better Business Bureau.

●      Essential business, we have no layoffs through multiple recessions and the pandemic.

●      We have been supporting the needs of companies, non-profits, and individuals for over 20 years in Nevada with store locations in Reno, Las Vegas, and Henderson.

●      We focus on getting people to work faster and protecting vulnerable populations.

●      FE has a strong history of supporting career growth, and longevity, and we promote from within. 

●      We pay 100% of Health, Dental, and Vision benefit premiums.

What's in it for you?

●      Cool place for you to work with a Professional and Fun Company Culture.

●      Competitive Compensation Package with a Career Path Opportunity for you.

●      You will have day hours and major holidays off. 

●      You will have direct reporting and learn from our Executive staff and owners.

●      You will find a great place to call home for many years with a business that Values its Team.


What Should You Know?

• We seek an enthusiastic leader who thrives in a dynamic, fast-paced setting that fosters positivity, creativity, teamwork, and integrity.

• The Manager will play an integral role with the owner, executives, and staff, implement and be the example of our Culture To Care®.

• This role is closely aligned with our team's mission, which is centered on fostering a positive, safe, and inclusive environment while driving ambitious company growth and capitalizing on opportunities.

• Ideal candidates will excel in a supportive atmosphere, relishing the motivation and rewards that come with dedication and perseverance.


Come join us, as we continue to grow our brand and Team


What Responsibilities Will You Have?

●     Assisting customers and motivating staff to perform in a positive work environment

●     Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and proper disposal of records

●     Open and close the store

●     Training new hires and following checklists and scripts

●     Implement office policy and procedures and lead staff holding them accountable

●     Delegate and follow up on delegation

●     Communication with upper management on staff evaluations and growth

●     Staff retention by coaching, counseling, and using our progressive discipline, planning, monitoring, and appraising job results

●     Contributes to team effort by accomplishing related results as needed

●     Determine staffing requirements daily for call-outs and sending staff home if business is slow

●     Quality Assurance: Run reports and double-check that work is completed correctly

●     Customer Service

●     Receptionist Duties

●     Answering Multi-Line Phones

●     Data Entry

●     Cashier

●     Work in close proximity with customers

●     Fingerprint Technician - will train

●     Notary Public Certification - will train

●     Ability and willingness to upsell services

●     Customer de-escalation

Qualifications:

●     Management: 5 years (Required)

●     At least 21 years of age

●     Must be a US Citizen or lawful permanent resident

●     GED or higher

●     Cashier and Customer Service experience: 2 years (Required)

 

Available shifts and compensation: Available shifts all days except Sundays. Compensation depends on your experience.

About FINGERPRINTING EXPRESS: Fingerprints, FBI Background Checks, Notary Public, LIVESCAN, ID Photos, Document Shredding, Copy & Fax Learn more about us at www.fingerprintingexpress.com.


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