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Outreach and Education Manager

4 months ago

Arlington, United States Development InfoStructure Full time
Job DescriptionJob Description

Development InfoStructure LLC., (DEVIS) provides exceptional DevSecOps integration in our agile software development and embedded software solutions, combined with comprehensive IT management and consulting services to our federal, state, and local governments. The outcomes of our research and development, products and universe of services will support the international development community, multiple civilian agencies and the nation’s defense and intelligence communities. Our focused research, services and products include complex DevSecOps solutions to support refugee processing across multiple federal agencies, research and development for Signal Intelligence (SIGINT), Command, Control, Communications, Computers and Intelligence (C4I), Data Analytics, and Intelligence, Surveillance and Reconnaissance (ISR) development and sensor capabilities supporting both the aerospace/defense and intelligence communities, as well as complex HHS comprehensive care coding requirements, and integrated management systems for our countries civilian agencies (FAA, FDIC, HOR, etc.).

Our primary mission is to best serve the needs of our clients by solutioning with our stakeholder teams to ensure that the goals and objectives of our customers are proactively solutioned, such that opportunities to invest our time in developing long-term solutions and assets are abundant and move our clients forward efficiently.

At DEVIS, we are enthusiastic about our research, our work and embracing an environment where all are supported in the mission, while maintaining a healthy work-life balance.

Overview

The Outreach and Education Manager/Director is responsible for developing and implementing strategies to enhance the relationships between the organization and the community, providers, and other stakeholders. This role includes managing communication campaigns, organizing outreach activities, coordinating educational events, and ensuring that all outreach efforts align with the goals of the Comparative Billing Reports (CBR) and Programs to Evaluate Payment Patterns Electronic Reports (PEPPER) project.  This role is contingent upon contract award.

Responsibilities

Outreach Strategy Development:
  • Develop and implement comprehensive outreach strategies to enhance engagement with providers, the community, and other stakeholders.
  • Identify and recommend new outreach opportunities to increase awareness and utilization of CBR and PEPPER reports.
Education Campaigns:
  • Plan and execute educational campaigns to inform providers about CBR and PEPPER reports, Medicare policies, and procedures.
  • Create and distribute educational materials, including newsletters, fact sheets, and online content.
Event Coordination:
  • Organize and manage outreach events such as webinars, training sessions, and conferences.
  • Coordinate with CMS and other stakeholders to ensure successful event execution.
  • Develop materials for presentations and educational sessions.
Stakeholder Engagement:
  • Build and maintain relationships with key stakeholders, including providers, professional associations, and community organizations.
  • Act as a liaison between the organization and external partners to ensure effective communication and collaboration.
Support and Communication:
  • Manage the CBR/PEPPER help desk, providing timely and accurate responses to inquiries.
  • Develop and maintain content for the CMS CBR/PEPPER website, ensuring information is up-to-date and relevant.
  • Draft promotional language for social media platforms and other communication channels to advertise upcoming report releases and educational events.
Reporting and Analysis:
  • Track and analyze the effectiveness of outreach and educational activities.
  • Provide regular reports on outreach efforts, including metrics on event attendance, help desk inquiries, and stakeholder engagement.
  • Offer recommendations for improving outreach and education strategies based on data analysis.

Required Qualifications:

  • Minimum of seven years of professional experience, including at least three years in a managerial role focusing on outreach, education, and community engagement.
  • Experience in the healthcare or government sector is highly desirable.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proven experience in planning and executing outreach and educational campaigns.
  • Proficiency in developing educational materials and managing communication platforms.
  • Ability to analyze data and generate actionable insights for improving outreach efforts.

Preferred Qualifications:

  • Three years of professional experience focused on strengthening relationships between an organization and its community through effective communication and educational campaigns.
  • Familiarity with Medicare policies and provider education best practices.

Educational Requirements:

  • Bachelor’s degree from an accredited institution.
  • Master’s degree from an accredited institution or four additional years of related work experience in lieu of the master’s degree.
Location:  Remote

Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.

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