Customer Experience Specialist

3 weeks ago


Tampa, United States Cottonwood Residential Part time
Job DescriptionJob Description

Hiring Immediately Part Time Customer Experience/Leasing Specialist at The Marq at Highland Park in Tampa, FL

Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at The Marq at Highland Park Apartments.

In this role you would work part time. A flexible schedule is required and includes weekends and evening hours.

As a Customer Experience Specialist you:

  • Put your upbeat attitude, communication skills, and creativity into action
  • Stand and smile when greeting all customers including prospects, residents and vendors when they enter the office
  • Provide courteous and prompt responses to all resident and prospect inquires via phone, email and text
  • Answer all phone calls to the property and take detailed notes and information
  • Ensure apartments are ready to show daily and for upcoming move-ins
  • Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents
  • Understand pricing and information about all available apartment homes, and be able to answer questions to any prospective renters
  • Assist in planning community events and social media marketing
  • Organize package room daily as packages are delivered
  • Maintain community related communications and vendor relationships
  • Begin to kick start your career with room to grow into future management position.

Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last



  • Tampa, United States Ultimate Staffing Full time

    Pay Rate: $20.00-$21.00/hourLocation: Tampa, FLDuration: Contract Our client is a leading national home loan lender and is currently seeking a Customer Experience Specialist in Tampa FL. The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the...


  • Tampa, United States Army & Air Force Exchange Service Full time

    Creates an exceptional shopping experience by demonstrating specialty product knowledge, assessing customers' needs by actively listening, and providing solutions to maximize customer satisfaction and loyalty. Completion of high school or the equival Customer Experience, Specialist, Retail, Experience, Customer


  • Tampa, United States Healthy Home Of Allergy & Indoor Ai Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Experience Specialist to join our team!You will be responsible for contacting our existing and potential customers for appointments.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and serviceDocument and update customer records based on interactionsDevelop...


  • Tampa, United States Cottonwoodres Full time

    Customer Experience Specialist (Leasing/Customer Service) Hiring Immediately! Part Time Customer Experience Specialist at the Marq at Highland Park in Tampa, FL! Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect...


  • Tampa, United States Cottonwood Residential Full time

    Hiring Immediately! Part Time Customer Experience Specialist at the Marq at Highland Park in Tampa, FL! Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly...


  • Tampa, United States Cottonwood Residential Full time

    Hiring Immediately! Part Time Customer Experience/Leasing Specialist at The Marq at Highland Park in Tampa, FL! Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly...


  • Tampa, Florida, United States Live Nation Entertainment Full time

    About UsLive Nation Entertainment is a leading global entertainment company that specializes in live music and event production. Our company is comprised of several market leaders, including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We are committed to delivering exceptional experiences to our customers and creating a fun and...


  • Tampa, Florida, United States Our Team Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Server to join our team at Our Team. As a Server, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience, and promoting our brand.Key ResponsibilitiesCustomer Service: Greet guests with a warm smile, build rapport, and ensure an enjoyable dining...


  • Tampa, Florida, United States Maus Family Auto Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Service Valet to join our team at Maus Family Auto. As a Service Valet, you will play a critical role in ensuring a seamless and exceptional customer experience.Key ResponsibilitiesGreet and Assist CustomersProvide friendly and professional assistance to all customers, ensuring their needs are...


  • Tampa, United States Softrim LLC Full time

    Job DescriptionJob DescriptionSalary: $24 to $29 /hrJob Summary: Softrim is a leading Technology Services provider that offers end-to-end technology solutions including Managed IT Services, Networking, and Low-Voltage construction and design services.  We have offices in Estero FL, Alpharetta GA, and Raleigh NC with major clients all over the country. We...


  • Tampa, Florida, United States REI (Recreational Equipment Inc.) Full time

    About the RoleWe are seeking a highly skilled Sales and Service Representative to join our team at REI. As a Sales and Service Representative, you will play a critical role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesAssist customers with questions and concerns about products and services, providing expert...


  • Tampa, Florida, United States Albert Securities, LLC Full time

    About the Company: Albert Securities, LLC is a cutting-edge financial services company that utilizes advanced technology to automate finances, supported by human experts. Our team of financial experts assists in automatic saving and investing, preventing overdrafts, identifying overlooked savings, and more. We not only offer guidance but also help take...


  • Tampa, Florida, United States Tampa Bay FCU Full time

    As a Customer Support Specialist, you will engage in responsibilities within a call center setting, delivering exceptional assistance to our members and prospective members through various communication channels including phone calls, emails, faxes, and written correspondence. Your role will support a sales and service atmosphere aligned with the values and...


  • Tampa, Florida, United States Trivest Partners Full time

    Customer Support SpecialistJob Title: Customer Support SpecialistCompany Overview:Trivest Partners is seeking to enhance our Customer Support team. We are looking for dedicated individuals for the Customer Support Specialist position. This role is essential in assisting our clients from the initial engagement through to ongoing support.As a Customer Support...


  • Tampa, Florida, United States Banko Overhead Doors Full time

    Banko Overhead Doors is searching for a friendly and highly analytical Customer Success Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, provide training to new hires and support the department...


  • Tampa, United States Banko Overhead Doors Full time

    Job DescriptionJob DescriptionBanko Overhead Doors is searching for a friendly and highly analytical Customer Success Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, provide training to new hires...


  • Tampa, United States REXEL INC Full time

    The position of Customer Success Specialist will be based out of our Tampa, FL Location! Summary The Customer Success Specialist is responsible for maintaining and expanding Rexel's Annual Recurring Revenue. Will utilize data derived from normal business activities, customer support/service interactions and contracts, and other datasets to gain insights into...


  • Tampa, United States Banko Overhead Doors Full time

    Banko Overhead Doors is searching for a friendly and highly analytical Customer Success Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, provide training to new hires and support the department...


  • Tampa, Florida, United States Abhi And Kb Enterprises LLC Full time

    Job DescriptionAbout the RoleWe are seeking a highly motivated and customer-focused Membership Marketing Specialist to join our team at Abhi And Kb Enterprises LLC. As a key member of our staff, you will be responsible for providing exceptional customer service, promoting our wellness services, and contributing to the overall success of our business.Key...


  • Tampa, Florida, United States NFI Full time

    NFI Company - Customer Support SpecialistThe role of the Customer Support Specialist at NFI encompasses a variety of responsibilities aimed at enhancing customer satisfaction and ensuring smooth order management.Engage with clients to resolve inquiries, facilitate order processing, and handle any issues that may arise.Efficiently enter and oversee customer...