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Front Office Assistant/Receptionist

4 months ago

Riverside, United States Better K9 Full time
Job DescriptionJob DescriptionSalary: 16.50-18.50

Better K9 has an immediate job opening for an Office Assistant position one in our Riverside location. We are looking for people who are passionate about working with dogs, come join our team


Better K9 is a primarily outdoor cage free/leash free dog daycare, boarding, and training facility. We have two facilities located in Riverside and Corona, California. 


This position requires previous experience working in a fast-paced office environment. We are looking for one part time regular employee (working between 25 - 30 hrs. per week) to join our team in our Riverside location. Our hours of operation are from 6:45 am -7:30 pm daily, open 7 days a week.


Our Office Assistant will help with the organization and running of the daily administrative operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work in a fast-paced environment. This person will be comfortable handling dogs, has a high attention to detail, and is able to prioritize and provide great customer service.


Job Requirements:


  • Field client communication via phone/text, email, or through various web-based systems in a timely manner
  • Take reservations for boarding, daycare, tours, and evaluations
  • Check-in/check-out dogs for boarding and daycare
  • Record feeding and medication instructions accurately from clients
  • Light dog handling for dogs that must stay separate due to age, recovery of illness/injury or size
  • Create and update records ensuring accuracy and validity of information
  • Give tours and assist dog handlers with evaluations
  • Assist clients at the gate, in person, and on the phone 
  • Work at multiple locations if needed within a 15 mile radius
  • Weekend availability is a must, do not apply if you cannot commit to weekend work


Must Have Requirements: 


  • Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
  • Able to work in a fast-paced environment, handling dogs and clients at the same time
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Proficiency in MS Office
  • Excellent written and verbal communication skills
  • Accurate data entry
  • Cash handling experience
  • Phone experience
  • Working knowledge of office equipment
  • Be a team player.


Great to Have, but not Required:


  • Prior experience working in a veterinarian office is a plus 
  • Prior experience working with dogs, both hands on and hands off, and knowing breeds
  • Customer service or collections experience is a plus
  • Knowledge of Clover system (helpful but not required)
  • Working towards a degree or certificate in a related field


What's In It for You?


  • Medical, dental, and vision coverage available to full-time employees
  • Mentoring and certification programs for dog training available
  • Free snacks & beverages available on site everyday
  • Flexible schedule
  • Free dog boarding, daycare, and training 
  • Bonuses


Better K9 is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.