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Graphic Designer and Customer Support Specialist

4 months ago

Elkhart, United States The Vomela Companies Full time
Job DescriptionJob Description

Vomela Specialty Company (OEM division) is seeking a Full Time Graphic Designer who also focuses on Customer Support throughout the life cycle of the designs through production.

Major Areas of Accountability

Responsible for graphic design, layout, formatting, specification of materials and customer support experience in the RV industry and/or CAD/AutoCAD experience are major considerations.

The best candidates have experience as a Graphic Designer, customer support, sales with in a production facility. Understands high quality and deadline driven creations of Graphic Designs, and art for Inkjet and screen printing.

Key Responsibilities

  • Primary focus is on the RV industry development of images and concepts for a variety of creative projects.
  • Highly fast paced, deadline driven and works in between an office and in a production work environment.
  • Development designs that meet specific functional, engineering and budgetary requirements.
  • Reviews and studies photographs and illustrations to plan the presentation of material, products or services to clients.
  • May attend client meetings with senior staff to facilitate development of client relations’ skills.
  • Assists prepress in the manner projects are to be executed based on information and instructions from Creative Director.
  • Reviews final layouts with production in order to ensure manufacturability and makes changes as appropriate.
  • Prepares, marks up and assembles final layouts for supervisor and client’s presentation.
  • Continues to develop knowledge of print production.
  • Performs other duties as assigned.

Critical Skills & Experience

  • Accredited degree in Graphic Design or related field or equivalent work experience.
  • Experience in the RV industry and/or CAD/AutoCAD experience are major considerations.
  • Experience in sales are major considerations
  • Must have experience with Adobe Illustrator, which is 80% of the work load
  • Proven ability to research and translate design trends into graphic concepts that communicate clearly.
  • Sound and strong understanding of print production and manufacturing.
  • Proficient in Photoshop, Illustrator, graphics software.
  • Handle multiple projects simultaneously.
  • Ability to work independently with customer(s)
  • Excellent oral and written communication skills.
  • Strong organizational and self-directing skills.
  • Proactive, self-starter, who stays calm and collected under pressure
  • Committed to their work, team and our internal and external customers
  • Respectful and builds trust with all employee, vendors and customers
  • Collaborates when help is needed and sees all projects through completion