Human Resources Coordinator

Job Title: Human Resources Coordinator

Department: Human Resources

Reports to: Human Resources Manager

Status: Full-Time, Non-Exempt

Annual Salary Range $24.00 - $26.50 per hour

Date: August 30, 2024

Summary of Duties and Responsibilities

The Human Resources Coordinator reports to the Human Resources Manager and is responsible for executing a wide range of Human Resources cross-functional duties, such as supporting talent acquisition, new hire onboarding and orientation, administration of training and development and performance management, employee relations and engagement, leave and benefits administration, policy implementation and administration, people-driven initiatives, and compliance with legal requirements. The Human Resources Coordinator will serve as a liaison between employees and management with a focus on fostering a positive and productive work culture, upholding the organization’s values and objectives, and promoting a positive work culture.

Essential Duties and Responsibilities

• Executes full-cycle recruiting for non-salaried positions including sourcing of external candidate resources and screening of applications for open positions from various recruitment sources, which includes internal company ATS and online portals (Indeed, LinkedIn, etc.)
• Collaborates with hiring managers to support staffing needs and to help maintain comprehensive job descriptions that accurately reflect job responsibilities, qualifications, and expectations.
• Conducts screening interviews for potential employees and partners with department leaders throughout the recruitment and hiring process.
• Manages the pre-employment onboarding process including HRIS set-up and administration, processing background checks, and pre-employment requirements such as drug screening, assessments, professional reference checks, employment verification, and other employment-related checks for new hires.
• Prepares correspondence for employment offers, rejection letters, status changes, and organizational announcements.
• Initiates New Hire Onboarding and Orientation to help ensure that the new hire experience is positive and reflects our organizational culture.
• Supports employee recognition activities and the coordination and execution of employee events.
• Contributes to developing and implementing training and development materials and courses.
• Aids in administering annual performance evaluations and appraisal processes.
• Supports employee offboarding processes, including appropriate documentation, and assists with conducting exit interviews as needed.
• Provides support in the processing and communications of leave administration such as FMLA, STD, LTD.
• Processes, monitors, and responds to Worker’s Compensation and unemployment claims and coordinates services with third-party administrators.
• Assists with the administration and monitoring of all benefits programs including enrollments (new hire, annual open enrollment, qualifying events).
• Assists with the creation of presentational documents for meetings and other department documents (i.e., training manuals, SOPs, memorandums, etc.)
• Establishes and maintains best-practice departmental filing process and systems; oversees maintenance of personnel files in accordance with state and federal employment laws (e.g. personnel documents, I-9 forms, benefit files, etc.), ensuring data integrity and confidentiality.
• Creates and maintains appropriate reporting metrics and other statistics monthly, quarterly, and annually, as required.
• Reconciles and processes all departmental invoices, including departmental expense reports.
• Processes personnel changes and associated transactional documents, including but not limited to title and pay changes, transfers, terminations, etc. in coordination with the Payroll department as needed.
• Coordinates scheduling of departmental meetings, training sessions, and seminars and compiling meeting notes.
• Performs any other duties as assigned within the scope of the position.

Required Education, and Experience

• Bachelor’s degree preferred, or equivalent experience.
• Minimum two years of professional administrative experience, directly in Human Resources or related field preferred.
• Working knowledge of recruitment processes, ATS (Applicant Tracking Systems) candidate sourcing, and job posting technology.
• Working knowledge of HRIS and/or payroll systems (i.e., ADP Workforce Now, Paycom, Workday, etc.)

Required Skills & Qualifications

The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have:

• Strong communication skills, both orally and written; ability to communicate effectively at all levels, internally and externally.
• Superior interpersonal and conflict management skills.
• Ability to deal with a range of styles and behaviors in a tactful, cordial, and professional manner.
• High attention to detail with exceptional organizational skills, capable of managing multiple priorities and projects, and meeting deadlines in a fast-paced environment.
• Strong analytical and technical skills, with the ability to interpret and evaluate data and metrics, learn and adopt new systems and build reports.
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision, as well as collaboratively as part of a team.

Computer Skills

• Proficient in the use of Microsoft Office Suite, particularly SharePoint, Teams, Word, Excel, Outlook, and PowerPoint.
• Prior experience with HR databases, HRIS, and time & attendance systems.

Other Skills and Abilities

• Demonstrated ability to maintain the highest level of honesty, integrity, confidentiality, and accountability, and to handle sensitive and confidential information with discretion.
• Adaptability and willingness to learn new processes and technologies.
• Commitment to fostering and maintaining a positive and inclusive work culture.
• Exhibit a professional appearance and demeanor.
• Maintain a dependable, professional, and courteous work environment.
• Desire and ability to accept all levels of challenges.
• Ability to communicate, read, and write in other languages such as Spanish would be beneficial but not required.
• Availability to work varied shifts and extended hours, including evenings, weekends, and holidays as needed.
• HR-related certification (PHR, SHRM-CP) is a plus.

Physical Job Requirements

The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This position will require sitting for long periods, standing, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing.
• Specific vision abilities required by this job include close vision and peripheral vision.
• Ability to regularly lift, move, carry, push, and pull 35 pounds or more.
• Ability to occasionally reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.
• Ability to physically stand, walk, and climb stairs on a consistent basis.
• This position could be exposed to loud noises, and frequent phone conversations, and requires average to above average visual acuity and hearing.
• Most of this job will be performed indoors in a climate-controlled environment.

Certificates, Licenses, Registrations

Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment.

• Possess a valid Driver’s License.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be constructed as an exhaustive list of all the responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Pay Transparency

To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state laws or regulations that require employers to provide wage or salary range information to job applicants and employees. The hourly rate range for this full-time and non-exempt position is $24.00 - $26.50 per hour plus benefits, including insurance plans as applicable. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by key factors such as work experience, skills, abilities, and job-related education and training.

With a career at The Smith Center for the Performing Arts, you really benefit We offer:

• Creative and collaborative work culture
• Competitive compensation
• Comprehensive health, dental, and vision insurance plans
• Employee Assistance Program- including counseling, wellness programs, and financial support services.
• Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars.
• Generous Paid Time Off Plan
• Paid Holidays and Personal Holiday Time
• 401(k) retirement savings plan eligibility on your start date with employer match
• Employer-paid disability insurance coverage
• Supplemental benefits are offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts.
• Safe and paid parking on-site
• Training and career growth opportunities
• Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events.
• Starbucks products and merchandise.

Limitations and Acknowledgment

The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request.

The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.

Diversity, Equity, and Inclusion Mission Statement

At The Smith Center for the Performing Arts (TSC) diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talents are the cornerstones of a strong and flexible organization.

TSC strives to champion diversity, equity, and inclusion for all.